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Admin

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Everything posted by Admin

  1. Hello! You should install the Chipless Firmware in NORMAL mode instead of UPDATE mode. Please read the instruction from our website carefully: https://inkchip.net/download/INKCHIP Instruction Method 14 (for 99 firmware).pdf Also, please watch the video guide from our official YouTube channel: https://youtu.be/oF0DsDVPT7k Let me know the result! Thank you!
  2. Admin

    wrong ID code

    Hello! You should install the Chipless Firmware in NORMAL mode instead of UPDATE mode. Please read the instruction from our website carefully: https://inkchip.net/download/INKCHIP Instruction Method 14 (for 99 firmware).pdf Also, please watch the video guide from our official YouTube channel: https://youtu.be/oF0DsDVPT7k Let me know the result! Thank you!
  3. Hello! Please text us on support@inkchip.net as to this issue and provide with screenshots of the error. Thank you!
  4. Hello! Make sure you used a usb cable when installing the firmware and have a stable internet,are you? Go to the menu devices and printers and check if the computer sees the connection to the printer.
  5. Hello! Make sure you used a usb cable when installing the firmware and have a stable internet,are you? Go to the menu devices and printers and check if the computer sees the connection to the printer.
  6. Hello! Please send nozzle check to us on support@inkchip.net
  7. Yes, please try only with the use of USB cable.
  8. Please try this updated file with the Chipless Firmware: https://inkchip.net/download/INKCHIP.net_Firmware_99_XP235_v1.rar 1) Upload the Chipless Firmware which is attached above. 2) Turn on the printer in the NORMAL MODE (using only the power button). Do not put the printer in the UPDATE MODE. The loading process will get stuck at 75-85% - that is OK. 3) With the use of the task manager stop the loading process. Printer will blink for about 5-15 minutes . It should then turn off automatically. 4) Now turn on the printer - Chipless Firmware should be installed! 5) Run the Activation Software to insert your Activation Key. Let me know the result! Thanks!
  9. Hello! There is the latest Chipless firmware version posted on our website. Please describe your problem in more details.
  10. Hello! Make sure you used a usb cable when installing the firmware and have a stable internet,are you? Go to the menu devices and printers and check if the computer sees the connection to the printer.
  11. Hello! You should install the Chipless Firmware in NORMAL mode instead of UPDATE mode. Please read the instruction from our website carefully: https://inkchip.net/download/INKCHIP Instruction Method 14 (for 99 firmware).pdf Also, please watch the video guide from our official YouTube channel: https://youtu.be/oF0DsDVPT7k Let me know the result! Thank you!"
  12. Hello! Yes, you should use the USB cable.
  13. ¡Hola! Envíame una captura de pantalla con el error! ¡Gracias!
  14. Hello! This model is under development Check our website for updates. The exact release date of the firmware is not yet known.
  15. Hello! Unfortunately, we do not have chipless firmware for this printer model, but this model is supported by the Waste Ink Counters reset utility. You can watch the video on our official YouTube channel to see how easy it is to use: You can download the WIC reset utility in one of five languages at https://inkchip.net/wic You can buy a reset key at the following link: https://inkchip.net/price/ Choose the number of WIC keys and place an order.
  16. Hello! Please make sure that you are using the latest firmware, activation program and manual from the website.
  17. Hello! What is your printer model? Most likely your model is not supported by the WIC reset utility.
  18. Hello! You received instructions and the link to install Microsoft Visual C++ x64 and x86 2017-2022 packages in the letter with the WIC reset key. This is a prerequisite for the correct operation of the WIC reset utility. You should install them before running the utility and before using the WIC reset key, otherwise the key can be damaged. « First of all, please make sure that you have Microsoft Visual C++ 2017 Redistributable Package x86 and x64 installed: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads »
  19. Hello! Please try this updated file with the Chipless Firmware: https://inkchip.net/download/INKCHIP.net_Firmware_XP4100_v1.rar 1) Upload the Chipless Firmware which is attached above. 2) Turn on the printer in the NORMAL MODE (using only the power button). Do not put the printer in the UPDATE MODE. The loading process will get stuck at 75-85% - that is OK. 3) With the use of the task manager stop the loading process. Printer will blink for about 5-15 minutes . It should then turn off automatically. 4) Now turn on the printer - Chipless Firmware should be installed! 5) Run the Activation Software to insert your Activation Key. Let me know the result! Thanks!
  20. We can send it to you. please write us on support@inkchip.net
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