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Hello! We cannot guarantee that you can successfully install and activate the firmware using Parallels desktop. Install and activate the chipless firmware on a Windows computer (this usually takes no more than 15 minutes). Your printer will then work with all computers and devices as before. Including Mac.

Hello! You should install the Chipless Firmware in NORMAL mode instead of UPDATE mode. Please read the instruction from our website carefully: https://inkchip.net/download/INKCHIP Instruction Method 14 (for 99 firmware).pdf Also, please watch the video guide from our official YouTube channel: https://youtu.be/oF0DsDVPT7k Let me know the result! Thank you!

Hello! You must enter all the characters we sent you in the order, but before you do that you need make sure that you did install Microsoft Visual C++ x64 and x86 2017-2022 packages in the letter with the WIC reset key. This is a prerequisite for the correct operation of the WIC reset utility. You should install them before running the utility and before using the WIC reset key, otherwise the key can be damaged. You can install this programs from here: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

Hello! This might be because there are too many printers on “Devices and printers” menu. That’s what might help you: turn off your printer, go to PC and remove all printers that may be in "Devices and Printers" menu, then turn your printer on, then open the software again and it might appear normally.

Hello! Did you stop the boot process at 75-85 percent through the task manager? You can't let the boot process get to 99 or 100 percent and fail. If you did everything correctly, then went to the activation program and inserted the key, and you failed to activate the chipless firmware, then I will send you instructions on how to flash the printer in recovery mode. Just let me know! Thanks!

Please try restarting your printer. Does the ink level return to baseline?

Hello! To extract the file you need to use any archiver. We recommend using WinRar to make it work without any problems.

Hello! Have you activated firmware successfully? You should convince that installed the Chipless Firmware in NORMAL mode instead of UPDATE mode. Please read the instruction from our website carefully: https://inkchip.net/download/INKCHIP Instruction Method 14 (for 99 firmware).pdf Also, please watch the video guide from our official YouTube channel: https://youtu.be/oF0DsDVPT7k

Please tell me your printer model. Also, send the screenshot of the error. What mode did you install the firmware in? Normal mode or update mode? Thanks!

Hello! You should install the Chipless Firmware in NORMAL mode instead of UPDATE mode. Please read the instruction from our website carefully: https://inkchip.net/download/INKCHIP Instruction Method 14 (for 99 firmware).pdf Also, please watch the video guide from our official YouTube channel: https://youtu.be/oF0DsDVPT7k Let me know the result! Thank you!

Hello! Please tell me your order number, printer model. Also, please describe your problem in more details and send me the screenshot that I can help you. Thanks!

Hello! You should install the Chipless Firmware in NORMAL mode instead of UPDATE mode. Please read the instruction from our website carefully: https://inkchip.net/download/INKCHIP Instruction Method 14 (for 99 firmware).pdf Also, please watch the video guide from our official YouTube channel: https://youtu.be/oF0DsDVPT7k Let me know the result! Thank you!

Please contact the technical support team regarding your issue: +372 8130 4009 (WhatsApp) support@inkchip.net info@inkchip.net

Our manager will connect to you remotely to solve this problem.

Hello! Unfortunately, we don't have any solutions for your printer model. Keep an eye on our website for updates!

Hello! With the printer powered on, remove the power cord from the back. Wait 2 minutes. Plug back in the power cord and power it on. Do you still have the error?

Hello! In the video guide it shows that you don't need it to load 100%. When the load gets stuck at 75-85%, that's okay! You will need to pull the cable out at that point and put it back in. Then turn the printer on just using the power button. Watch the video please:

Hello! Please try this updated file with the Chipless Firmware: https://inkchip.net/download/INKCHIP.net_Firmware_99_XP235_v1.rar 1) Upload the Chipless Firmware which is attached above. 2) Turn on the printer in the NORMAL MODE (using only the power button). Do not put the printer in the UPDATE MODE. The loading process will get stuck at 75-85% - that is OK. 3) With the use of the task manager stop the loading process. Printer will blink for about 5-15 minutes . It should then turn off automatically. 4) Now turn on the printer - Chipless Firmware should be installed! 5) Run the Activation Software to insert your Activation Key. Let me know the result! Thanks!"

Hello! Unfortunately we don't have any solutions for your printer model.

El que está utilizando no es compatible con este modelo. Ejemplo: No puede utilizar una llave XP-241 para activar una impresora WF-C5790. Dígame por favor su número de pedido y modelo de impresora.

Hello! Please try this updated file with the Chipless Firmware https://inkchip.net/download/INKCHIP.net_Firmware_XP4100_v1.ra "1) Upload the Chipless Firmware which is attached above 2) Turn on the printer in the NORMAL MODE (using only the power button). Do not put the printer in the UPDATE MOD The loading process will get stuck at 75-85% - that is O 3) With the use of the task manager stop the loading proces Printer will blink for about 5-15 minutes . It should then turn off automaticall 4) Now turn on the printer - Chipless Firmware should be installe 5) Run the Activation Software to insert your Activation Ke Let me know the result!

Hello! I assume you are using a WIC reset utility not of our design. Watch the video guide on our official YouTube channel to see how WIC reset utility is easy to use: https://youtu.be/VSgxJvVKV_k

Is your antivirus and firewall disabled? You need to unzip the file using WinRar or WinZip.

Hello! Tell me please your order number. Did you activate the firmware with the key successfully? Send me a screenshot of the error so I can help

Hello! Is your antivirus and firewall disabled? You need to unzip the file using WinRar or WinZip.