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Please contact us on email. support@inkchip.net

Hello! Do you using only USB connection to the printer? You should disable network connection.

Hello! Did you stop the boot process at 75-85 percent through the task manager? You can't let the boot process get to 99 or 100 percent and fail. If you did everything correctly, then went to the activation program and inserted the key, and you failed to activate the chipless firmware, then I will send you instructions on how to flash the printer in recovery mode.

You need to load the firmware without the chip and activate it with the recovery code, did you save it? You can repair chipless firmware with recovery code which was generated during flashing. Watch the instruction video from our official Youtube channel on how to restore chipless firmware with recovery code: https://youtu.be/K-aunKVMb-Y

Hello! We can’t give you any guarantees.

Try the same procedure on the another device. And make sure your connection is stable.

We thank you for the good review and are always happy to help if you need it!

Hello! Our solutions can only be installed on a Windows operating system, the activation process does not take more than 10-15 minutes. Afterwards your printer will be able to work with any operating system, just like before.

After activation our chipless firmware your printer will be able to work with all types of the cartridges, you can also use CISS, if it's is more convenient for you.

Hello! Please contact us via email support@inkchip.net, we will resend your code. Sorry for the inconvenience!

Hello! Please write us your problem and order number on the email and our manager will help you. support@inkchip.net

Hello! Unfortunately cannot open the file as access is needed. Please send screenshots on our email: support@inkchip.net

Hello! The error is either due to a faulty cable or a faulty usb socket. Try using another computer to install chipless firmware.

This might be because there are too many printers on devices and printers. That’s what might help you: close the Activator Software, turn off your printer, go to PC and remove all printers that may be in "Devices and Printers", then turn your printer on and it will install again, then open the launcher software again and it might appear normally.

Unfortunately we don’t have solution for this model yet.

Hello! Unfortunately, we don’t have any solution for this printer model.

Hello! What is your printer model? Make sure you have turned off the printer's network connection to your computer and are only using a usb connection.

Póngase en contacto con nosotros por correo electrónico para que podamos ayudarle: support@inkchip.net

Hello! Please try this new activator: https://inkchip.net/download/activation.rar

¡Hola! Puede descargar el programa en uno de cinco idiomas en https://inkchip.net/wic/ Puede comprar una clave de reinicio en el siguiente enlace: https://inkchip.net/price/ Elija la cantidad de claves WIC y luego haga un pedido.

Please contact us via email as to this issue : support@inkchip.net

Hello! We cannot guarantee that you can successfully install and activate the firmware using Parallels desktop. Install and activate the chipless firmware on a Windows computer (this usually takes no more than 15 minutes). Your printer will then work with all computers and devices as before. Including Mac.

Hello! You should install the Chipless Firmware in NORMAL mode instead of UPDATE mode. Please read the instruction from our website carefully: https://inkchip.net/download/INKCHIP Instruction Method 14 (for 99 firmware).pdf Also, please watch the video guide from our official YouTube channel: https://youtu.be/oF0DsDVPT7k Let me know the result! Thank you!

Hello! You must enter all the characters we sent you in the order, but before you do that you need make sure that you did install Microsoft Visual C++ x64 and x86 2017-2022 packages in the letter with the WIC reset key. This is a prerequisite for the correct operation of the WIC reset utility. You should install them before running the utility and before using the WIC reset key, otherwise the key can be damaged. You can install this programs from here: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

Hello! This might be because there are too many printers on “Devices and printers” menu. That’s what might help you: turn off your printer, go to PC and remove all printers that may be in "Devices and Printers" menu, then turn your printer on, then open the software again and it might appear normally.