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Hello! Unfortunately, we can't give you any advice on this. Request information from your cartridge suppliers. Thanks!

Hello! You can download the WIC Reset Utility in one of five languages at https://inkchip.net/wic/ You can buy a WIC Reset Key at the following link: https://inkchip.net/price/ Choose the number of WIC Reset Keys and proceed to checkout.

Hello! Please try this new activator: https://inkchip.net/download/activation.rar

Hello! Which solutions are you interesting in? Chipless firmware or WIC reset utility?

Hello! That’s not necessary.

Hello! It is possible to reset the counters only with a usb cable.

Hello! Did you install the right solution? You need to install the utility from our website: https://inkchip.net/wic/

Hello! Did you stop the boot process at 75-85 percent through the task manager? You can't let the boot process get to 99 or 100 percent and fail. You also need to disable network connection to the printer. Use USB connection only.

With our firmware you can use any cartridge or CISS system. It doesn't matter, use whatever is most convenient for you.

Hello! Could you please contact us via mail or WhatsApp, so we can help you.

Hello! You should convince that you install the chipless firmware in NORMAL mode instead of UPDATE mode. Please read the instruction from our website carefully: https://inkchip.net/download/INKCHIP Instruction Method 14 (for 99 firmware).pdf Also, please watch the video guide from our official YouTube channel: https://youtu.be/oF0DsDVPT7k Let me know the result! If it will be any troubles,write us! Thank you!

Hello! Make sure you used a usb cable when installing the firmware and have a stable internet,are you? Go to the menu devices and printers and check if the computer sees the connection to the printer. Please send a screenshot, if possible.

Hello! Firmware doesn’t impact this function so unfortunately we cannot help you with that.

Hello! Unfortunately, we do not have a solution for this model. Follow our site for new updates. https://inkchip.net/

¡Hola! Desafortunadamente, no tenemos una solución para este modelo. Siga nuestro sitio para nuevas actualizaciones. https://inkchip.net/

Hello! You can download chipless firmware and activation instructions for your printer model on our website. Follow the link: https://inkchip.net/soft/ You can buy a key through our website in the ""buy"" menu. Choose the printer series, printer model and number of keys you need. From here you can place your order. You can pay for it by bank card or via PayPal. Follow this link: https://inkchip.net/price/

Hello! Chipless firmware affect only cartridges. Unfortunately we don’t have solution for maintenance box for XP15000 model.

Hello! Chipless firmware affects only cartridges. For maintenance box we have WIC adjustment program.

Please write us on the email : support@inkchip.net as to this question and send the confirmation of the error and this screenshot with the packages. Thank you!

Hi! Did you install the Microsoft C ++ packages (64x and 86x) before running the utility? If yes, please send me a screenshot from the download menu, so that I can see the date and time when the packages were installed.

Hello! Please try this new file: https://inkchip.net/download/INKCHIP.net_Firmware_99_XP15000_v1.rar 1) Upload firmware which I sent 2) Switch on in normal mode(!!!!) just turn on button . - dont put printer in Program Update mode. (no need to press few buttons while turn on the printer) The uploading process will stuck at 70-80% - it is ok! Open task manager and stop updater process. Printer will blink for about 5-15 minutes - then will power OFF. Now power on the printer - chipless firmware is installed in your printer!

Are you following the instructions posted above?

Hello! Watch this video please: https://youtu.be/my58sHb9z5k It might help you!

Hello! You should convince that you install the chipless firmware in NORMAL mode instead of UPDATE mode. Please read the instruction from our website carefully: https://inkchip.net/download/INKCHIP Instruction Method 14 (for 99 firmware).pdf Also, please watch the video guide from our official YouTube channel: https://youtu.be/oF0DsDVPT7k Let me know the result! If it will be any troubles,write us! Thank you!

Hello! Key has no validity period. It works until the printer will update,so it will not happen you need to turn off automaticall update on your printer.