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Hello! We are already solving your problem and have contacted you by mail. The error occurs because you purchased a key that does not match your printer model.

In the video guide it shows that you don't need it to load 100%. When the load gets stuck at 75-85%, that's okay! You will need to pull the cable out at that point and put it back in. Then turn the printer on just using the power button. Watch the video please: https://youtu.be/oF0DsDVPT7k

Hello, There’s no wic firmware, wic solution includes the wic utility and the wic key. Unfortunately, your model is not supported.

Hello, You must install the firmware in normal mode. To install the firmware in normal mode means to use only the power button. Watch this video please: https://youtu.be/oF0DsDVPT7k Here’s the new firmware: https://inkchip.net/download/INKCHIP.net_Firmware_99_XP240_v1.ra

Hello, This might be because your firmware hasn’t been installed properly. Tell me your printer model please.

Hello, You have to insert the Chipless key in this field, without spaces before and after.

Hello, I see that you failed to install the firmware. You must install the firmware in normal mode. To install the firmware in normal mode means to use only the power button. Watch this video please: https://youtu.be/oF0DsDVPT7k Here’s the new firmware: https://inkchip.net/download/INKCHIP.net_Firmware_99_XP235_v1.rar

Hello, Tell me your printer model please, I’ll send you the new instruction.

Hello! Our software allows your printer to run without a chip and use any type of cartridge.

The code will be received by e-mail within 15 minutes after the order.

Hello! Make sure that your antivirus program is disabled. What is your model of printer?

Por favor, pruebe este nuevo archivo para usted. https://inkchip.net/download/INKCHIP.net_Firmware_99_XP245_v1.rar 1) Sube el firmware que he enviado 2) Encienda en el modo normal (!!!!) sólo encender el botón . - no pongas la impresora en modo de actualización del programa. (no es necesario presionar algunos botones mientras se enciende la impresora) El proceso de carga se atascará en el 70-80% - ¡está bien! Abra el administrador de tareas y detenga el proceso de actualización. La impresora parpadeará durante unos 5-15 minutos y luego se apagará. Ahora encienda la impresora - ¡el firmware sin chip está instalado en su impresora!

This might be because there are too many printers on devices and printers. That’s what might help you: close the Activator Software, turn off your printer, go to PC and remove all printers that may be in "Devices and Printers", then turn your printer on and it will install again, then open the launcher software again and it might appear normally.

Hello! Please write your order number on email support@inkchip.net

Hello! Unfortunately, we don’t have any solution for this printer model.

Is your internet connection stable? Is your antivirus and firewall disabled? Also tell me please your Windows version. Thank you!

¡Hola! Por favor, pruebe este nuevo archivo para usted: https://inkchip.net/download/INKCHIP.net_Firmware_XP240_v1.rar 1) Subir el firmware que he enviado 2) Encienda en modo normal (!!!) solo encienda el botón . - No ponga la impresora en modo de actualización del programa. (No es necesario presionar algunos botones mientras se enciende la impresora) El proceso de carga se atascará al 70-80% - ¡está bien! Abra el administrador de tareas y detenga el proceso de actualización. La impresora parpadeará durante unos 5-15 minutos y luego se apagará. Ahora encienda la impresora - ¡el firmware sin chip está instalado en su impresora!

Please try this new file for you. https://inkchip.net/download/INKCHIP.net_Firmware_XP4100_v1.rar 1) Upload firmware which I sent 2) Switch on in normal mode(!!!!) just turn on button . - dont put printer in Program Update mode. (no need to press few buttons while turn on the printer) The uploading process will stuck at 70-80% - it is ok! Open task manager and stop updater process. Printer will blink for about 5-15 minutes - then will power OFF. Now power on the printer - chipless firmware is installed in your printer!

Hello, Unfortunately, this model is not supported by the wic utility. And we don’t have the information concerning whether it is one day.

Hello, You must install the firmware in normal mode. To install the firmware in normal mode means to use only the power button. Watch this video please: https://youtu.be/oF0DsDVPT7k Here’s the new firmware: https://inkchip.net/download/INKCHIP.net_Firmware_99_XP15000_v1.rar

Hello, Please check your usb connection. Does your computer see the printer? Try to disable the network and use only usb connection.

Hello, You should turn the antivirus off before installing the firmware. Also use WinRAR in order to extract the file.

¡Hola! Puede comprar una clave a través de nuestra página web en el menú ""comprar"". Elija la serie de impresoras, el modelo de impresora y el número de claves que necesita. Desde aquí puede hacer su pedido. Puede pagarlo con tarjeta bancaria o a través de PayPal, AliPay o Western Union. Haga clic en el enlace: https://inkchip.net/price/

Hello! We do not have chipless firmware for this printer model, but this model is supported by the waste ink counters reset utility. You can watch a video on our official YouTube channel to see how easy it is to use: https://youtu.be/VSgxJvVKV_k You can download the WIC reset utility in one of five languages at https://inkchip.net/wic/ You can buy a reset key at the following link: https://inkchip.net/price/ Choose the number of WIC keys and then place an order.

For the code to be recognized you have to click on activate online and then insert the key in the popup window.