Admin

Hello! We have already replied to you on this issue by e-mail.

Hello! Could you please make a screenshot of the error so I can see it? Thank you.

Unfortunately, we don’t have Chipless Firmware for WF-7310. Keep an eye on our website for updates!

Hello! Please contact our support team at support@inkchip.net Thank you.

Glad to hear it!)

Hello! What exactly is your problem? Can you send me a screenshot of the error so I can help you?

Hello! You need to enter the code without extra spaces in front and at the end of the code. Try entering it again.

Thank you!😉

Hello! The original firmware of your printer cannot be downgraded to earlier version. Please, follow the instructions below. The firmware, which you need to use: https://inkchip.net/download/INKCHIP.net_Firmware_2022June_WF5790_v1.rar Algorithm for solving the problem: 1) Check and memorize current firmware version of your printer. 2) Start installing the firmware in the Firmware Mode (by pressing a certain button combinations) 3) When the firmware installation reaches 100% you need to disconnect the power cable from your printer. Wait for about 10 seconds and then plug the cable in. A message will appear on your printer screen, saying that the printer is in Recovery Mode. 4) Start installing the Inkchip firmware again, wait for the firmware to load, your printer will shut down. Turn your printer on. 5) Check your printer's firmware version. It must be different. This means that the process was successful. 6) Now you need to use the Activation Program from our website and activate it with the key. After the activation you have to reboot your printer. The chipless firmware is installed on your printer! Please watch the instruction video from our YouTube channel for a clear explanation: https://www.youtube.com/watch?v=h7qWYWjMNFQ This is just an example of the process, it does not matter which model of printer you have.

Hello! Try to install the firmware in recovery mode.

Lamentablemente, no tenemos ninguna solución para tu modelo de impresora. Mantente atento a nuestro sitio web para estar al día.

Hello! Are you using USB connection to the printer?

Hello! Was the reset successful in the first? Please tell me your order number and printer model. Also, send me the screenshot of the error so I can help you. Did you install the Microsoft Visual C++ x64 and x86 2017-2022 packages? If so, please send me the screenshot from the download menu so I can see the exact date and time of packages and WIC reset utility were installed. Thanks!

Hello! Could you please send me the screenshot of the error so I can help you. What is your printer model and what mode did you install the firmware in? Normal mode or update mode?

In the video guide it shows that you don't need it to load 100%. When the load gets stuck at 75-85%, that's okay! You will need to pull the cable out at that point and put it back in. Then turn the printer on just using the power button. Watch the video please:

Hello! Make sure you have stopped the installation process on 75-85% through the task manager.

Make sure that you were installing the firmware in Normal Mode instead of Update Mode.

¡Hola! Lea la respuesta anterior.

Hello! Unfortunately, they are two different printer models. The WF3820 printer will not work with the WF3720 printer firmware.

Hello! Please contact support at support@inkchip.net. Also provide them with a screenshot of the error and your order number. Thank you.

Hello! Glad to hear it!

Hello! Tell me please your order number. Is it the first time when you are trying to use your key?

Hello! Tell me please your order number and printer model. Send me a screenshot of the error so I can help you.

Hello! You should click activate only first and then insert the key in the pop-up window.

Hello! Could you please tell me your order number and send me a screenshot of the error? In which mode did you install the firmware?