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Admin

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Everything posted by Admin

  1. https://inkchip.net/download/INKCHIP.net_Firmware_99_WF2850_v1.rar 1) Upload firmware which I sent. 2) Switch on in normal mode(!!!) just turn on button . - dont put printer in Program Update mode. (No need to press few buttons while turn on the printer) The uploading process will stuck at 70-80% - it is ok! Open task manager and stop updater process. Printer will blink for about 5-15 minutes - then will power OFF. Now power on the printer - chipless firmware is installed in your printer!
  2. Please send confirmation ( screenshot from the downloading menu that packages are installed) on the support@inkchip.net.
  3. Hello! In the video guide it shows that you don't need it to load 100%. When the load gets stuck at 75-85%, that's okay! !Stop the download process via the task manager before the error! You will need to pull the cable out at that point and put it back in. Then turn the printer on just using the power button. Watch the video please:
  4. Hello! Please send a screenshot of the error so we can help you. What is your model of printer? And tell me please your order number.
  5. Did you install the Microsoft Visual C++ x64 and x86 2017-2022 packages? Make sure that packages are installed.
  6. Make sure that you have activated the key successfully. Please come back to the original firmware version and then recover the key with the use of recovery code.
  7. Hello! Please state the model of your printer. And if you have already placed an order, please write down the order number. Thank you.
  8. Hello! This model is compatible with the waste ink counter reset utility. You can watch a video on our official YouTube channel to see how easy it is to use: https://youtu.be/VSgxJvVKV_k You can download the waste ink counter reset utility in one of five languages at https://inkchip.net/wic/ You can purchase a reset key at the following link: https://inkchip.net/price/ Choose the number of WIC keys and place the order.
  9. Hello! Please come back to the original firmware version and check if you get the same error.
  10. Hello! Unfortunately, we do not have chipless firmware for this printer model, but this model is supported by the Waste Ink Counters reset utility. You can watch the video on our official YouTube channel to see how easy it is to use: https://youtu.be/VSgxJvVKV_k You can download the WIC reset utility in one of five languages at https://inkchip.net/wic/ You can buy a reset key at the following link: https://inkchip.net/price/ Choose the number of WIC keys and place an order.
  11. Hello! You should have received a notification that the firmware was installed. Did you stop the firmware download process via the task manager?
  12. Admin

    Wf-4833

    Hello! Unfortunately, we don't have any solutions for your printer model. Keep an eye on our website for updates!
  13. Admin

    Wf-4833

    Hello! Unfortunately, we don't have any solutions for your printer model. Keep an eye on our website for updates!
  14. Hello! Please contact our support team at support@inkchip.net. Also provide them with your order number and a screenshot of the errors. Thank you.
  15. Hello! To extract the file you need to use any archiver. We recommend using WinRar or 7Zip to make it work without any problems.
  16. Olá! Por favor, contacte a nossa equipa de apoio em support@inkchip.net. Envie também uma captura de ecrã do erro e o número da sua encomenda. Obrigado!
  17. Hello! You received instructions and the link to install Microsoft Visual C++ x64 and x86 2017-2022 packages in the letter with the WIC reset key. This is a prerequisite for the correct operation of the WIC reset utility. You should install them before running the utility and before using the WIC reset key, otherwise the key can be damaged. « First of all, please make sure that you have Microsoft Visual C++ 2017 Redistributable Package x86 and x64 installed: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads »
  18. Can you record a video of the process so I can see the error and help you. Thank you.
  19. Hello! We have step-by-step instructions on our website, which you can use: https://inkchip.net/download/INKCHIP Instruction Method 14 (for 99 firmware).pdf
  20. Client application on the user side could not connect to the server. Make sure that you are using stable internet connection. Make sure that antivirus/firewall software does not block application. Make sure that server is accessible from your side. If possible, try to change internet provider.
  21. Client application on the user side could not connect to the server. Make sure that you are using stable internet connection. Make sure that antivirus/firewall software does not block application. Make sure that server is accessible from your side. If possible, try to change internet provider.
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