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  1. Good afternoon everyone I am having an issue installing the firmware for my Epson XP-15000. I have downloaded the firmware and activation. The firmware installation allows me to go to step 5, but continues to freeze when trying to proceed. I have tried restarting my laptop and computer. Should I reset my printer's settings to default. Also, if I install the firmware using a different computer will I still be able to print on the computer that is freezing up at step 5? Thank you any and all suggestions are greatly appreciated.
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