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Hi! Make sure you have disabled the network connection. The printer must be connected to the computer with a USB cable only.

Hi! Unfortunately, not all printers can be downgraded with chipless firmware.

Hi! You can download the program in one of five languages at https://inkchip.net/wic/

Hi! Please tell me your order number. We will check it!

Hi, please watch the video guide from our official YouTube channel: https://youtu.be/oF0DsDVPT7k In the video guide it shows that you don't need it to load 100%. When the load gets stuck at 75-85%, that's okay! You will need to pull the cable out at that point and put it back in. Then turn the printer on just using the power button.

Hellp! You can try making a purchase from another device or buy the solution from us personally.For this you need to contact us in supported messenger or email.

You should convince that you install the chipless firmware in NORMAL mode instead of UPDATE mode. Please read the instruction from our website carefully: https://inkchip.net/download/INKCHIP Instruction Method 14 (for 99 firmware).pdf Also, please watch the video guide from our official YouTube channel: https://youtu.be/oF0DsDVPT7k Let me know the result! If it will be any troubles,write us! Thank you!

Hello! Please contsct us on our suppot post and send us a s creenshot of the error so we can help you!

Hello!What exactly help you need?

Hello! This error number means that the key has already been used. What is your model? Please, make screenshot with error 10092, we will check.

Hello! To extract a file you need to use any archiver. For example, WinRAR or other unzipping program.

Hello! Did you get this error after installation of our firmware?

To install the firmware in normal mode means to use only the power button. Not the power button and the display corner. You don't have to put the printer into update mode. In the videos we sent you that you don't need it to load 100%. When the load gets stuck at 75-85%, that's okay! You will need to pull the cable out at that point and put it back in. Then turn the printer on just using the power button. Watch the video again: https://youtu.be/oF0DsDVPT7k Let me know the result! Thank you!

Please try this new file for you. https://inkchip.net/download/INKCHIP.net_Firmware_99_XP430_v1.rar 1) Upload firmware which I sent 2) Switch on in normal mode(!!!!) just turn on button . - dont put printer in Program Update mode. (no need to press few buttons while turn on the printer) The uploading process will stuck at 70-80% - it is ok! Open task manager and stop updater process. Printer will blink for about 5-15 minutes - then will power OFF. Now power on the printer - chipless firmware is installed in your printer!

To install the firmware in normal mode means to use only the power button. Not the power button and the display corner. You don't have to put the printer into update mode. In the videos we sent you that you don't need it to load 100%. When the load gets stuck at 75-85%, that's okay! You will need to pull the cable out at that point and put it back in. Then turn the printer on just using the power button. Watch the video again: https://youtu.be/oF0DsDVPT7k Let me know the result! Thank you!

Good day! To extract a file you need to use any archiver. For example, WinRAR or other...

Hi! Have you installed the Microsoft C ++ packages before you run the utility? If so, please send me the screenshot from the download menu so I can see the exact date and time of installation. Make sure you put the key in correctly, remove any extra spaces from the front and back of the key, make sure you don't accidentally erase the signs.

Hi! Unfortunately, we don't have plans to add this model.

Good day! To extract a file you need to use any archiver. For example, WinRAR or other...

¡Hola! Debe convencerse de que instala el firmware sin chip en el modo NORMAL en lugar del modo ACTUALIZAR. Lea atentamente las instrucciones de nuestro sitio web: https://inkchip.net/download/INKCHIP Instruction Method 14 (for 99 firmware).pdf Además, mire la guía de video de nuestro canal oficial de YouTube: https://youtu.be/oF0DsDVPT7k Si tiene algún problema, ¡escríbanos! ¡Gracias!

Your original firmware cannot be downgraded to earlier versions, and our chipless firmware is an earlier version. Basic concepts of the solution: - Standard InkChip firmware. Chipless firmware, which must be loaded into the printer using Firmware Mode. - 99 InkChip firmware. Chipless firmware, which must be loaded into Normal Mode. - Firmware Mode - special mode for updating printer firmware, which is activated when a certain buttons combination is pressed. - Normal Mode - normal mode of operation of the printer, simple switching on the printer with the power button. Algorithm for solving the problem: 1. Check and memorize the firmware version of the printer. The firmware version displayed is the original non-update version. 2. Flash printer 99 with InkChip firmware in Firmware Mode. 3. When trying to activate the firmware with the Activation program and the activation code, the program will generate the Reading failed 1. 4. Start flashing the printer 99 again with InkChip firmware in Firmware Mode. When the firmware status in Firmware Mode reaches 100%, and the printer display finishes counting the percentage of the firmware status, you need to pull out the power cable of the printer. 5. Connect the power cable and turn on the printer. Recovery Mode will appear on the display. 6. Flash the printer with Inkchip firmware in Recovery Mode. 7. Check the firmware version of the printer. The firmware version displayed must be different from the non-renewable firmware version. This version is the chipless firmware version of InkChip. 8. Activate chipless firmware with the Activation program. https://inkchip.net/download/INKCHIP.net_Firmware_99_WF5290_v1.rar This is just an example of a process, it doesn't matter what model of printer you have. Please watch the video on our official YouTube channel: https://www.youtube.com/watch?v=h7qWYWjMNFQ And after that just ran again the inkchip firmware upload in normal mode.

Hola La aplicación cliente del lado del usuario no se pudo conectar al servidor. Asegúrese de estar utilizando una conexión a Internet estable. Asegúrese de que el software antivirus / cortafuegos no bloquee la aplicación. Asegúrese de que el servidor sea accesible desde su lado. Si es posible, intente cambiar de proveedor de Internet.

Hi! Do you still have this issue on Windows 10? Have you turned the antivirus off before installing the program?

Good afternoon! Unfortunately, we do not have a solution for this model.

Hi! We are working on this issue.