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Admin

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Everything posted by Admin

  1. Hi! There must have been a mechanical error in tge data base, that's temporary and now fixed. The code was emailed to you.
  2. Hi! Maybe you didn't enter your email address correctly and that's why the email didn't reach you. Have you already received a reply to your email?
  3. Hi! In order to install the firmware you need to disable the connection to the printer via Wi-Fi and leave only the connection via USB cable. You can choose the language in the activation program itself. You can also download the instructions in English from our website.
  4. Hi! We have informed you several times, that we can’t answer you due to our letters simply being rejected. We have tried numerous times. Of course it might be hard to judge the level of our support if we simply can’t give it since our emails aren’t delivered. Please, contact us using an email that we can answer. Thanks!
  5. Hi! Please contact us via email: support@inkchip.net Tell your order number and describe a problem.
  6. Hi! There must have been a mechanical error in tge data base, that’s temporary and now fixed. Please contact our support team via this email: support@inkchip.net Tell them your order number, you’ll receive your key.
  7. Hi! You should turn the antivirus off before installing. Also use an archiver in order to extract the file: WinRAR or another.
  8. Hi! Send the screenshot of the error you receive please. What is your printer model?
  9. Hi! Send the screenshot of the error you receive please. What is your model?
  10. Hi! Send the screenshot of the error you receive please. What is your printer model?
  11. Hi! You must install the firmware in normal mode. To install the firmware in normal mode means to use only the power button. Watch this video please: https://youtu.be/oF0DsDVPT7k Here’s the new firmware: https://inkchip.net/download/INKCHIP.net_Firmware_XP230_v3.rar
  12. Hi! Please, use this activation program: https://inkchip.net/download/INKCHIP.net_Activation.exe
  13. Hi! Unfortunately, we don’t have the solution for this model. The full list of supported models is displayed here: https://inkchip.net/soft/
  14. Hi! We have already emailed your code to you. Sorry for the inconvenience!
  15. Hi! The error most likely occurs because the maintenance box of your printer has reached the end of its life. You can download the WIC reset utility and perform the ink level reading function: https://inkchip.net/wic/ Here is the video from our official YouTube channel to see how easy to use our WIC reset utility for Epson printers: https://youtu.be/VSgxJvVKV_k
  16. Hi! Unfortunately, we don’t have this information. As soon as new model is being developed, it is displayed on the website: https://inkchip.net/soft/
  17. Hello! Unfortunately, we do not have a solution for this model.
  18. Hello! Unfortunately, we do not have a solution for this model.
  19. Hello! What difficulties exactly do you have? Please,describe it and send a screenshot. Thank you!
  20. Please,write with this question on our support post : support@inkchip.net with the description of the problem and other number. Thank you!
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