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Admin

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Everything posted by Admin

  1. Try to use another computer.And are you sure that you used correct USB port and have a stable internet connection?
  2. Hello! This might be because there are too many printers on devices and printers. That’s what might help you: close the Activator Software, turn off your printer, go to PC and remove all printers that may be in ""Devices and Printers"", then turn your printer on and it will install again, then open the launcher software again and it might will appear normally.
  3. Hi! You can see the full list of supported models here: https://inkchip.net/soft/
  4. Hi! This error means that the key has been used. Please, contact our support team via email, they will check the key and help you
  5. Hi! Have you installed the firmware successfully? You should input the key only after the installation
  6. Hi! Watch the video from our YouTube channel, it might help you: https://youtu.be/my58sHb9z5k
  7. ¡Buenos dias! Debe instalar el firmware y luego activarlo nuevamente Aquí está la instrucción: Aquí está el firmware: https://inkchip.net/download/INKCHIP.net_Firmware_99_XP240_v1.rar
  8. Hi! You should try to disable firewall as well. Reinstall the program
  9. Hi! You can: 1) turn the antivirus off 2) use an archiver 3) check your operating system (it should be Windows only)
  10. Hi! Have you contacted our service team via email concerning this issue?
  11. Hi! Send the screenshot please so that we can help you. Is your usb connection ok?
  12. Hi! Can you please Tell me which solution are you trying to use? Send the screenshot please of possible
  13. Hi! Please watch the video from our official YouTube channel: https://youtu.be/my58sHb9z5k
  14. Hi! You should install the chipless firmware in NORMAL mode instead of UPDATE mode. Please read the instruction from our website carefully: https://inkchip.net/download/INKCHIP Instruction Method 14 (for 99 firmware).pdf Also, please watch the video guide from our official YouTube channel: https://youtu.be/oF0DsDVPT7k
  15. Hi! The moment you can already insert the key into the activation program - do it, if you get any error, send a screenshot here! Thanks!
  16. Hi! Does your computer see the printer in the "devices and printers" menu?
  17. Hi! Which mode have you been trying to install the firmware in?
  18. Hi! Which mode (normal or update) have you been trying to install the firmware in?
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