Admin

¡Buenos dias! Debe instalar el firmware y luego activarlo nuevamente Aquí está la instrucción: Aquí está el firmware: https://inkchip.net/download/INKCHIP.net_Firmware_99_XP240_v1.rar

Hi! You should try to disable firewall as well. Reinstall the program

Hi! Send me screenshot of what is shown please

Hi! You can: 1) turn the antivirus off 2) use an archiver 3) check your operating system (it should be Windows only)

Hi! Unfortunately we don’t have solution for this model

Hi! Have you contacted our service team via email concerning this issue?

Hi! Send the screenshot please so that we can help you. Is your usb connection ok?

Hi! Send the screenshot of the error you receive please.

Hi! Can you please Tell me which solution are you trying to use? Send the screenshot please of possible

Hi! Please watch the video from our official YouTube channel: https://youtu.be/my58sHb9z5k

Hi! You should install the chipless firmware in NORMAL mode instead of UPDATE mode. Please read the instruction from our website carefully: https://inkchip.net/download/INKCHIP Instruction Method 14 (for 99 firmware).pdf Also, please watch the video guide from our official YouTube channel: https://youtu.be/oF0DsDVPT7k

Hi! The moment you can already insert the key into the activation program - do it, if you get any error, send a screenshot here! Thanks!

Hi! Does your computer see the printer in the "devices and printers" menu?

Hi! Can you please send the screenshot?

Hi! Which mode have you been trying to install the firmware in?

Hi! Yes, and you should enter the key in this field on your screenshot

Hi! Which mode (normal or update) have you been trying to install the firmware in?

Hi! Which mode have you been trying to install the firmware in?

Hi! What is your Order number?Send us your Key on our WhatsApp - we will check it.

Hi! Contact our support team via email please and tell your order number. It will be checked

Hi! Contact our support team via email, tell them your order number — it will be checked

Hi! Unfortunately we don’t have this information

Hi! Have you send a screenshot of the error to our support team on the email?

Your original firmware cannot be downgraded to earlier versions, and our chipless firmware is an earlier version. Basic concepts of the solution: - Standard InkChip firmware. Chipless firmware, which must be loaded into the printer using Firmware Mode. - 99 InkChip firmware. Chipless firmware, which must be loaded into Normal Mode. - Firmware Mode - special mode for updating printer firmware, which is activated when a certain buttons combination is pressed. - Normal Mode - normal mode of operation of the printer, simple switching on the printer with the power button. Algorithm for solving the problem: 1. Check and memorize the firmware version of the printer. The firmware version displayed is the original non-update version. 2. Flash printer 99 with InkChip firmware in Firmware Mode. 3. When trying to activate the firmware with the Activation program and the activation code, the program will generate the Reading failed 1. 4. Start flashing the printer 99 again with InkChip firmware in Firmware Mode. When the firmware status in Firmware Mode reaches 100%, and the printer display finishes counting the percentage of the firmware status, you need to pull out the power cable of the printer. 5. Connect the power cable and turn on the printer. Recovery Mode will appear on the display. 6. Flash the printer with Inkchip firmware in Recovery Mode. 7. Check the firmware version of the printer. The firmware version displayed must be different from the non-renewable firmware version. This version is the chipless firmware version of InkChip. 8. Activate chipless firmware with the Activation program. https://inkchip.net/download/INKCHIP.net_Firmware_99_WF7710_v1.rar)://inkchip.net/download/INKCHIP.net_Firmware_XP235_v2.rar This is just an example of a process, it doesn't matter what model of printer you have. Please watch the video on our official YouTube channel: https://www.youtube.com/watch?v=h7qWYWjMNFQ And after that just ran again the inkchip firmware upload in normal mode.

Hello! In what mode did you install the firmware?In normal or updated?