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INKCHIP - Chipless & Adjustment Program Solution

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Posts posted by Admin

  2. Posted

    2 hours ago, Deep Pockets said:

    I made an error in selecting a Key purchase and now the Check Out Cart will no let me clear the number of items to purchase.

    Any ideas?

     

    Hello!
    We have already replied to you on this issue by e-mail.

     

  5. Posted

    8 hours ago, Gustaf Mosquera said:

    The level of the inks reached the end, and now the printer asks me to change the cartridges... This printer has not been updated, and I have used the code as the instructions say, but now I do not see that it does anything.

    The ink level never showed me 100%...

    Hello!
    Please contact our support team at support@inkchip.net
    Thank you.

  10. Posted

    19 hours ago, Slty said:

     what button should I push Firmware Mode - special mode for updating printer firmware, which is activated when a certain buttons combination is pressed 

    Capture.PNG

    Hello!

    The original firmware of your printer cannot be downgraded to earlier version. Please, follow the instructions below.

    The firmware, which you need to use:

    https://inkchip.net/download/INKCHIP.net_Firmware_2022June_WF5790_v1.rar

    Algorithm for solving the problem:

    1) Check and memorize current firmware version of your printer.

    2) Start installing the firmware in the Firmware Mode (by pressing a certain button combinations)

    3) When the firmware installation reaches 100%  you need to disconnect the power cable from your printer.

    Wait for about 10 seconds and then plug the cable in. A message will appear on your printer screen, saying that the printer is in Recovery Mode.

    4) Start installing the Inkchip firmware again, wait for the firmware to load, your printer will shut down. Turn your printer on.

    5) Check your printer's firmware version. It must be different. This means that the process was successful.

    6) Now you need to use the Activation Program from our website and activate it with the key.

    After the activation you have to reboot your printer.

    The chipless firmware is installed on your printer!

    Please watch the instruction video from our YouTube channel for a clear explanation:

    https://www.youtube.com/watch?v=h7qWYWjMNFQ

    This is just an example of the process, it does not matter which model of printer you have.

  14. Posted

    Hello!
    Was the reset successful in the first?
    Please tell me your order number and printer model. Also, send me the screenshot of the error so I can help you. Did you install the Microsoft Visual C++ x64 and x86 2017-2022 packages? If so, please send me the screenshot from the download menu so I can see the exact date and time of packages and WIC reset utility were installed.

    Thanks!

  15. Posted

    16 hours ago, aldo.alvarezicazatti@live. said:

    I HAVE TRIED TO INSTALL DE NEW FIRMWARE AND A MESSAGE SAY THAT DE FIRMWARE HAS NOT BEEN UPDATED AND ALL THE PRINTER´S LIGHT ARE FLASHING. I HAVE TRIED TO UPDATED SEVERAL TIMES BUT ALWAYS APPEAR THE SAME MESSAGE. CAN YOU HELP PLEASE? REGARDS

    El firmware de la impresora no se ha actualizado.
    Actualización del firmware fallida. Causa/s posible/s:
    - El cable USB no está conectado al ordenador o a la impresora.
    - Se ha perdido la conexión de Wi-Fi/Ethernet con la impresora.
    - La impresora está apagada.

    I HAVE BEEN CHECKED ALL THIS POSIBLE CAUSES AND THIS IS NOT THE PROBLEM

    Hello! 
    Could you please send me the screenshot of the error so I can help you.

    What is your printer model and what mode did you install the firmware in? Normal mode or update mode?

  16. Posted

    19 hours ago, Sannin said:

    Good evening, I'm trying to install your signature on the printer in question, but unfortunately without success. The printer shows the firmware installation warning and then restarts, but remains as it was before, where am I wrong? The printer is USB connected

    Immagine xp 6000.jpg

    In the video guide it shows that you don't need it to load 100%. When the load gets stuck at 75-85%, that's okay! You will need to pull the cable out at that point and put it back in.

    Then turn the printer on just using the power button.

    Watch the video please:

     

     

     

  17. Posted

    15 hours ago, Rick1974 said:

    I have done everything the video says. I have done everything suggested in here. Still will not update.

    XP 15000

    Hello!

    Make sure you have stopped the installation process on 75-85% through the task manager.

  18. Posted

    14 hours ago, th_30909@yahoo.com said:

    I updated my WF-2850 with INKSOFT firmware and it completed with no issues. However, when I try to run the activation program, I click activate online nothing happens and a few seconds later I get "not responding". I cannot add my key to the printer. 

     

    Make sure that you were installing the firmware in Normal Mode instead of Update Mode.

  19. Posted

    On 3/16/2023 at 8:43 AM, QUIQUE MOLA said:

    Hola y buenos días

    Instalo el firmware y o activo y aparece el error 31002.
    restauro y se va el error.
    que pasa con este firmware?

    Gracias

     

    ¡Hola!

    Lea la respuesta anterior.

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