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INKCHIP - Chipless & Adjustment Program Solution

Admin

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Posts posted by Admin

  1. Posted

    15 hours ago, RajBains said:

    I’m having the same issue. I sent an email but did not get any reply back. 

    Hello!
    Please write to our support team support@inkchip.net and they will send you the code again.

  2. Posted

    13 hours ago, itstalia said:

    Hi, I’m having the same issue with purchasing the three pack for the first time from this site and got an automated email with no code. 

       On 12/12/2023 at 8:54 PM,  bpdsms1 said: 

    not happy. first time buying key here and no key was sent in the email. order 577126

    Hello!
    Please write to our support team support@inkchip.net and they will send you the code again.

  3. Posted

    On 12/17/2023 at 10:37 PM, chris70360 said:

    Bonsoir je viens d'acheter une clef (order 578660), j'ai effectué la manipulation pour la remise à zéro et sa a bloqué j'ai donc fermé pour recommencer et la en rentrant ma clef sa met

    provided Key IS already used

    je dois faire comment maintenant?

    You received instructions and the link to install Microsoft Visual C++ x64 and x86 2017-2022 packages in the letter with the WIC reset key. This is a prerequisite for the correct operation of the WIC reset utility.

    You should install them before running the utility and before using the WIC reset key, otherwise the key can be damaged.

    « First of all, please make sure that you have Microsoft Visual C++ 2017 Redistributable Package x86 and x64 installed: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads »

  4. Posted

    On 12/15/2023 at 6:32 PM, Albert B said:

    I ordered a WICode but entering the received code I got reply “already used” . I just got the code and have not used It before My ordernumber is 577899

    please send a proper not used code

     

    regards A. Brink

    Hello!
    Did you install the Microsoft C ++ packages before running the utility? 
    If yes, please send to support team support@inkchip.net a screenshot from the download menu, so that thay can see the date and time when the packages were installed.

  11. Posted

    9 hours ago, paopen said:

    Dear Sir/Madame,

    I got a SAMSUNG CLP-365 from a friend of mine.
    The printer is now equiped with not original toner and it doesn't print.
    For obvious reasons I don't want to buy original toner.
    I want to fix the chip error but I don't know the printer firmware since it doesn't print anymore with the not original toner.
    Is it possible to know the firmware of the printer without printing a diagnostic report?
    Or is there some different solution to fix the chipset?
    Thanks in advance,
    Paolo

    Hello!
    You can check the data on the printer box, you may have all the data written there.

  20. Posted

    23 hours ago, anniemc64@gmail.com said:

    I cannot get inkchip to recognize my epson xp 15000.  I can get to step 5 but it will never recognize my printer.  I have it hooked to my computer via usb.  I have powered down, restarted, removed and reinstalled and nothing.  Any ideas to help me?

    Hello!
    This might be because there are too many printers on “Devices and printers” menu. That’s what might help you: turn off your printer, go to PC and remove all printers that may be in "Devices and Printers" menu, then turn your printer on, then open the software again and it might appear normally.

  21. Posted

    On 11/30/2023 at 7:52 PM, To in said:

    I am new to the system and I am trying to get printing, my activation is not working and it’s telling me to input your SN?  I paid my code given to me after purchase and it then tells me get active code online, but I cannot put anything in the space provided, it then tells me communication failed 10060

    Hello!
    In the popup window where it says input your SN you need to copy and paste the activation code you purchased from us.

    Error 10060 means that, you might have problem with internet connection, check your internet. The launcher is unable to update or communicate with the server. Disable anti-virus or use another internet. No internet connection or server down.

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