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Hello! To extract a file you need to use any archiver. For example, WinRAR or other unzipping program.

Hello! Yes,please,write us on What’s app if you don’t solved the problem yet.

Hello! Make sure that you don’t put the key in the wrong place. You have to put it in the pop up window after the clicking on the activation online button. Please,watch the video instruction attentively and follow all the steps. https://youtu.be/oF0DsDVPT7k

Make sure that your operating system is lower than Windows 11. Please,try activation on the another computer.

Hello! Please try this new file : https://inkchip.net/download/INKCHIP.net_Firmware_99_XP245_v1.rar 1) Upload firmware which I sent. 2) Switch on in normal mode(!!!) just turn on button . - dont put printer in Program Update mode. (No need to press few buttons while turn on the printer) The uploading process will stuck at 70-80% - it is ok! Open task manager and stop updater process. Printer will blink for about 5-15 minutes - then will power OFF. Now power on the printer - chipless firmware is installed in your printer! After that try to activate again.

Hi! Did you install the Microsoft C ++ packages before running the utility? If yes, please send me a screenshot from the download menu, so that I can see the date and time when the packages were installed. Also, the error might be because you erased some key characters or left extra spaces in front and behind the key.

¡Hola! ¿Instaló los paquetes de Microsoft C ++ antes de ejecutar la utilidad? En caso afirmativo, envíeme una captura de pantalla desde el menú de descarga para que pueda ver la fecha y la hora en que se instalaron los paquetes. Además, el error puede deberse a que borró algunos caracteres clave o dejó espacios adicionales delante y detrás de la tecla.

Hello! Unfortunately, we do not have a solution for this model. Follow our site for new updates. https://inkchip.net/

Please try this new file : https://inkchip.net/download/INKCHIP.net_Firmware_99_WF2850_v1.rar 1) Upload firmware which I sent. 2) Switch on in normal mode(!!!) just turn on button . - dont put printer in Program Update mode. (No need to press few buttons while turn on the printer) The uploading process will stuck at 70-80% - it is ok! Open task manager and stop updater process. Printer will blink for about 5-15 minutes - then will power OFF. Now power on the printer - chipless firmware is installed in your printer! After that try to activate again.

Hello! Here are some possible reasons why your printer prints blank forms after activating the firmware: https://youtu.be/my58sHb9z5k

Hello! With the printer powered on, remove the power cord from the back. Wait 2 minutes. Plug back in the power cord and power it on. Do you still have the error?

Hello! Have you used our solution yet?

Hello! Please try this new file : https://inkchip.net/download/INKCHIP.net_Firmware_99_WF3720_v1.rar 1) Upload firmware which I sent. 2) Switch on in normal mode(!!!) just turn on button . - dont put printer in Program Update mode. (No need to press few buttons while turn on the printer) The uploading process will stuck at 70-80% - it is ok! Open task manager and stop updater process. Printer will blink for about 5-15 minutes - then will power OFF. Now power on the printer - chipless firmware is installed in your printer! After that try to activate again.

Hello! What error exactly do you get ?

Hi! This might be because there are too many printers on devices and printers. That’s what might help you: close the Activator Software, turn off your printer, go to PC and remove all printers that may be in "Devices and Printers", then turn your printer on and it will install again, then open the launcher software again and it might appear normally.

Hi! You are inserting the key in the wrong place. You need to click the "activate online" button and insert the key in the pop-up window. Also, make sure, that you have entered the key correctly: without spaces before and after.

Hi! Send the screenshot please. Which mode have you been trying to install firmware in?

Hi! All the models available are displayed here, wic and Chipless: https://inkchip.net/wic/ https://inkchip.net/soft/

Hi! Unfortunately we don't have any solutions for your printer model.

Hi! There must have been a mechanical error in tge data base, that's temporary and now fixed. The code was emailed to you.

Hi! Maybe you didn't enter your email address correctly and that's why the email didn't reach you. Have you already received a reply to your email?

Hi! In order to install the firmware you need to disable the connection to the printer via Wi-Fi and leave only the connection via USB cable. You can choose the language in the activation program itself. You can also download the instructions in English from our website.

Hi! We have already replied to you on the email.

Hi! We have informed you several times, that we can’t answer you due to our letters simply being rejected. We have tried numerous times. Of course it might be hard to judge the level of our support if we simply can’t give it since our emails aren’t delivered. Please, contact us using an email that we can answer. Thanks!

Hi! Please contact us via email: support@inkchip.net Tell your order number and describe a problem.