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Admin

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Everything posted by Admin

  1. No, absolutely no.If you have any difficulties, please contact support, they will definitely solve your issue!
  2. Hello! You can install the software only on Windows OS.
  3. Hello! Make sure that Microsoft Visual C++ x64 and x86 packages are version 2017-2022, but not earlier. Make sure the program is reloaded and no longer hangs.
  4. Admin

    WF-7840

    Hello! Unfortunately, we don’t have any solution for this printer model yet. Please follow our website for updates. Thanks!
  5. Hello! Send me the screenshot of the error, please. Also tell me your order number. Thank you!
  6. Hello! If you're changing printers, even if it's the same printer model, you'll still need a new key. One key for one printer.
  7. Hello! If this video didn't help you, you can write to our support team: support@inkchip.net
  8. Hello! Unfortunately, we do not have a solution for this model. Follow our site for new updates. https://inkchip.net/
  9. ¡Hola! Desafortunadamente, no tenemos firmware sin chip para este modelo de impresora, pero este modelo es compatible con la utilidad de reinicio de Contadores de Tinta Residual. Puedes ver el vídeo en nuestro canal oficial de YouTube para ver lo fácil que es de usar: https://youtu.be/VSgxJvVKV_k Puede descargar la utilidad de reinicio de WIC en uno de los cinco idiomas en https://inkchip.net/wic/ Puede comprar una clave de restablecimiento en el siguiente enlace: https://inkchip.net/price/ Elija el número de llaves WIC y haga el pedido.
  10. Make sure that Microsoft Visual C++ x64 and x86 packages are version 2017-2022, but not earlier. Make sure the program is reloaded and no longer hangs.
  11. Hello! You should convince that you install the chipless firmware in NORMAL mode instead of UPDATE mode. Please read the instruction from our website carefully: https://inkchip.net/download/INKCHIP Instruction Method 14 (for 99 firmware).pdf Also, please watch the video guide from our official YouTube channel: https://youtu.be/oF0DsDVPT7k Let me know the result! If it will be any troubles,write us! Thank you!
  12. Hello! You should convince that you install the chipless firmware in NORMAL mode instead of UPDATE mode. Please read the instruction from our website carefully: https://inkchip.net/download/INKCHIP Instruction Method 14 (for 99 firmware).pdf Also, please watch the video guide from our official YouTube channel: https://youtu.be/oF0DsDVPT7k Let me know the result! If it will be any troubles,write us! Thank you!
  13. Admin

    printer not found

    This model isn’t supported with WIC adjustment program, only with chipless firmware.
  14. ¡Hola! Envíenos un correo electrónico y adjunte su nueva publicación de configuración e información de suministros; generaremos el firmware para usted manualmente.
  15. Hello! This might be because there are too many printers on devices and printers. That’s what might help you: close the Activator Software, turn off your printer, go to PC and remove all printers that may be in "Devices and Printers", then turn your printer on and it will install again, then open the launcher software again and it might appear normally.
  16. Hello! With our solution you can reset the counters only once. For the next time you need to buy a new Key.
  17. ¡Hola! En la guía de vídeo se muestra que no es necesario que se cargue al 100%. Cuando la carga se atasca en el 75-85%, ¡no pasa nada! Tendrás que sacar el cable en ese momento y volver a meterlo. Luego enciende la impresora sólo con el botón de encendido. Mira el video por favor: https://youtu.be/oF0DsDVPT7k
  18. Hello! You received instructions and the link to install Microsoft Visual C++ x64 and x86 2017-2022 packages in the letter with the WIC reset key. This is a prerequisite for the correct operation of the WIC reset utility. You should install them before running the utility and before using the WIC reset key, otherwise the key can be damaged. Please email our support team support@inkchip.net, they will give you further instructions. Thank you!
  19. ¡Hola! ¿Instalaste los paquetes de Microsoft C ++ antes de ejecutar la utilidad? En caso afirmativo, envíame una captura de pantalla del menú de descarga, para que pueda ver la fecha y hora en que se instalaron los paquetes.
  20. Hello! Did you install the Microsoft C ++ packages before running the utility? If yes, please send me a screenshot from the download menu, so that I can see the date and time when the packages were installed.
  21. ¡Hola! ¿Instalaste los paquetes de Microsoft C ++ antes de ejecutar la utilidad? En caso afirmativo, envíame una captura de pantalla del menú de descarga, para que pueda ver la fecha y hora en que se instalaron los paquetes.
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