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Hello! You received instructions and the link to install Microsoft Visual C++ x64 and x86 2017-2022 packages in the letter with the WIC reset key. This is a prerequisite for the correct operation of the WIC reset utility. You should install them before running the utility and before using the WIC reset key, otherwise the key can be damaged. Please email our support team support@inkchip.net, they will give you further instructions. Thank you!

¡Hola! ¿Instalaste los paquetes de Microsoft C ++ antes de ejecutar la utilidad? En caso afirmativo, envíame una captura de pantalla del menú de descarga, para que pueda ver la fecha y hora en que se instalaron los paquetes.

Hello! Did you install the Microsoft C ++ packages before running the utility? If yes, please send me a screenshot from the download menu, so that I can see the date and time when the packages were installed.

¡Hola! ¿Instalaste los paquetes de Microsoft C ++ antes de ejecutar la utilidad? En caso afirmativo, envíame una captura de pantalla del menú de descarga, para que pueda ver la fecha y hora en que se instalaron los paquetes.

Hello! Our chipless firmware allows you to work with any cartridges, but if you actually run out of ink, you need to change them.

Don’t put printer into Update Mode. In Normal Mode stop the boot process through the task manager at 75-85%. Don’t let it get to 100%. Then restart the printer and proceed to activation program.

Please try to use another computer with windows version lower than 11th. Also make sure you used a usb cable when installing the firmware and have a stable internet.

Hi! You should convince that you install the chipless firmware in NORMAL mode instead of UPDATE mode. Please read the instruction from our website carefully: https://inkchip.net/download/INKCHIP Instruction Method 14 (for 99 firmware).pdf Also, please watch the video guide from our official YouTube channel: https://youtu.be/oF0DsDVPT7k Let me know the result! If it will be any troubles,write us! Thank you!

You should convince that you install the chipless firmware in NORMAL mode instead of UPDATE mode. Please read the instruction from our website carefully: https://inkchip.net/download/INKCHIP Instruction Method 14 (for 99 firmware).pdf Also, please watch the video guide from our official YouTube channel: https://youtu.be/oF0DsDVPT7k Let me know the result! If it will be any troubles,write us! Thank you!

Unfortunately, we do not have a solution for this model yet. Follow our site for new updates. https://inkchip.net/

Hello! Try just restarting the computer and make sure the usb cable is connected correctly.

Hello! Please try this updated file with the Chipless Firmware: https://inkchip.net/download/INKCHIP.net_Firmware_99_XP960_v1.rar 1) Upload the Chipless Firmware which is attached above. 2) Turn on the printer in the NORMAL MODE (using only the power button). Do not put the printer in the UPDATE MODE. The loading process will get stuck at 75-85% - that is OK. 3) With the use of the task manager stop the loading process. Printer will blink for about 5-15 minutes . It should then turn off automatically. 4) Now turn on the printer - Chipless Firmware should be installed! 5) Run the Activation Software to insert your Activation Key. Let me know the result! Thanks!

Hello! The model ET 3760 is unfortunately not supported by the WIC reset utility. You can see all supported models on our website: https://inkchip.net/wic/

Glad to hear it😇

Hello! Please try this activation program: https://inkchip.net/download/activation.rar

You are using different software. Download the Inkchip WIC reset utility in one of the five languages here: https://inkchip.net/wic/

Hello! Please make sure you are using the latest Chipless firmware version which is posted on the website.

Don’t let it get to 99% and error. Stop the boot process through the task manager at 75-85%.

Pelase try this activator: https://inkchip.net/download/activation.rar

In the video guide it shows that you don't need it to load 100%. When the load gets stuck at 75-90%, that's okay! You will need to pull the cable out at that point and put it back in. Then turn the printer on just using the power button. Watch the video please: https://youtu.be/oF0DsDVPT7k

Hello! Your original firmware cannot be downgraded to earlier versions, and our chipless firmware is an earlier version. Basic concepts of the solution: - Standard InkChip firmware. Chipless firmware, which must be loaded into the printer using Firmware Mode. - 99 InkChip firmware. Chipless firmware, which must be loaded into Normal Mode. - Firmware Mode - special mode for updating printer firmware, which is activated when a certain buttons combination is pressed. - Normal Mode - normal mode of operation of the printer, simple switching on the printer with the power button. Algorithm for solving the problem: 1. Check and memorize the firmware version of the printer. The firmware version displayed is the original non-update version. 2. Flash printer 99 with InkChip firmware in Firmware Mode. 3. When trying to activate the firmware with the Activation program and the activation code, the program will generate the Reading failed 1. 4. Start flashing the printer 99 again with InkChip firmware in Firmware Mode. When the firmware status in Firmware Mode reaches 100%, and the printer display finishes counting the percentage of the firmware status, you need to pull out the power cable of the printer. 5. Connect the power cable and turn on the printer. Recovery Mode will appear on the display. 6. Flash the printer with Inkchip firmware in Recovery Mode. 7. Check the firmware version of the printer. The firmware version displayed must be different from the non-renewable firmware version. This version is the chipless firmware version of InkChip. 8. Activate chipless firmware with the Activation program. This is just an example of a process, it doesn't matter what model of printer you have. Please watch the video on our official YouTube channel: https://www.youtube.com/watch?v=h7qWYWjMNFQ And after that just ran again the inkchip firmware upload in normal mode.

Stop the boot process through the task manager at 72%, restart the printer and proceed to activation program.

Hello! Did you install the Microsoft C ++ packages before running the utility? If yes, please send me a screenshot from the download menu, so that I can see the date and time when the packages were installed.

Hello! Tell me please your order number and printer model. Are you using only USB connection to the printer?

Contact our technical support by email support@inkchip.net