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Hello! Your original firmware cannot be downgraded to earlier versions, and our chipless firmware is an earlier version. Basic concepts of the solution: - Standard InkChip firmware. Chipless firmware, which must be loaded into the printer using Firmware Mode. - 99 InkChip firmware. Chipless firmware, which must be loaded into Normal Mode. - Firmware Mode - special mode for updating printer firmware, which is activated when a certain buttons combination is pressed. - Normal Mode - normal mode of operation of the printer, simple switching on the printer with the power button. Algorithm for solving the problem: 1. Check and memorize the firmware version of the printer. The firmware version displayed is the original non-update version. 2. Flash printer 99 with InkChip firmware in Firmware Mode. 3. When trying to activate the firmware with the Activation program and the activation code, the program will generate the Reading failed 1. 4. Start flashing the printer 99 again with InkChip firmware in Firmware Mode. When the firmware status in Firmware Mode reaches 100%, and the printer display finishes counting the percentage of the firmware status, you need to pull out the power cable of the printer. 5. Connect the power cable and turn on the printer. Recovery Mode will appear on the display. 6. Flash the printer with Inkchip firmware in Recovery Mode. 7. Check the firmware version of the printer. The firmware version displayed must be different from the non-renewable firmware version. This version is the chipless firmware version of InkChip. 8. Activate chipless firmware with the Activation program. This is just an example of a process, it doesn't matter what model of printer you have. Please watch the video on our official YouTube channel: https://www.youtube.com/watch?v=h7qWYWjMNFQ And after that just ran again the inkchip firmware upload in normal mode.

Stop the boot process through the task manager at 72%, restart the printer and proceed to activation program.

Hello! Did you install the Microsoft C ++ packages before running the utility? If yes, please send me a screenshot from the download menu, so that I can see the date and time when the packages were installed.

Hello! Tell me please your order number and printer model. Are you using only USB connection to the printer?

Contact our technical support by email support@inkchip.net

Hello! You should install the Chipless Firmware in NORMAL mode instead of UPDATE mode. Please read the instruction from our website carefully: https://inkchip.net/download/INKCHIP Instruction Method 14 (for 99 firmware).pdf Also, please watch the video guide from our official YouTube channel: https://youtu.be/oF0DsDVPT7k Let me know the result! Thank you!

Please contact us via email. We will resend your code.

Contact technical support team support@inkchip.net

Hello! Please write to our support team support@inkchip.net and they will send you the code again.

Hello! Please write to our support team support@inkchip.net and they will send you the code again.

You received instructions and the link to install Microsoft Visual C++ x64 and x86 2017-2022 packages in the letter with the WIC reset key. This is a prerequisite for the correct operation of the WIC reset utility. You should install them before running the utility and before using the WIC reset key, otherwise the key can be damaged. « First of all, please make sure that you have Microsoft Visual C++ 2017 Redistributable Package x86 and x64 installed: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads »

Hello! Did you install the Microsoft C ++ packages before running the utility? If yes, please send to support team support@inkchip.net a screenshot from the download menu, so that thay can see the date and time when the packages were installed.

Hello! Please write to our support@inkchip.net and they will send you an e-mail with the activation code.

Hello! Please write to our support@inkchip.net and they will send you an e-mail with the activation code.

Hello! Unfortunately we do not have firmware for your printer models at the moment. Please wait for updates on our website inkchip.net. Thank you!

Hello! Unfortunately, we don’t have chipless firmware for your printer model.

Hello! You can install the firmware with starter cartridges.

Hola, ¿qué error recibe? Dígame su número de pedido.

Hello! You can check the data on the printer box, you may have all the data written there.

Hello! Please write to our support team support@inkchip.net and they will send you the code again.

Hello! About this issue, we have already replied to you on forum. Thank you!

Hello! Please take a screenshot of the error and send it to our support team support@inkchip.net with your order number. Thank you!

Hello! Make sure that Microsoft Visual C++ x64 and x86 packages are version 2017-2022, but not earlier. Make sure the program is reloaded and no longer hangs.

Hello! Please write us on email as to this issue.

Olá! Certifique-se de que os pacotes Microsoft Visual C++ x64 e x86 sejam da versão 2017-2022, mas não anterior. Certifique-se de que o programa seja recarregado e não trave mais.