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Admin

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Everything posted by Admin

  1. Stop the boot process through the task manager at 72%, restart the printer and proceed to activation program.
  2. Hello! Did you install the Microsoft C ++ packages before running the utility? If yes, please send me a screenshot from the download menu, so that I can see the date and time when the packages were installed.
  3. Admin

    printer not found

    Hello! Tell me please your order number and printer model. Are you using only USB connection to the printer?
  4. Contact our technical support by email support@inkchip.net
  5. Hello! You should install the Chipless Firmware in NORMAL mode instead of UPDATE mode. Please read the instruction from our website carefully: https://inkchip.net/download/INKCHIP Instruction Method 14 (for 99 firmware).pdf Also, please watch the video guide from our official YouTube channel: https://youtu.be/oF0DsDVPT7k Let me know the result! Thank you!
  6. Hello! Please write to our support team support@inkchip.net and they will send you the code again.
  7. Hello! Please write to our support team support@inkchip.net and they will send you the code again.
  8. You received instructions and the link to install Microsoft Visual C++ x64 and x86 2017-2022 packages in the letter with the WIC reset key. This is a prerequisite for the correct operation of the WIC reset utility. You should install them before running the utility and before using the WIC reset key, otherwise the key can be damaged. « First of all, please make sure that you have Microsoft Visual C++ 2017 Redistributable Package x86 and x64 installed: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads »
  9. Hello! Did you install the Microsoft C ++ packages before running the utility? If yes, please send to support team support@inkchip.net a screenshot from the download menu, so that thay can see the date and time when the packages were installed.
  10. Hello! Please write to our support@inkchip.net and they will send you an e-mail with the activation code.
  11. Hello! Please write to our support@inkchip.net and they will send you an e-mail with the activation code.
  12. Hello! Unfortunately we do not have firmware for your printer models at the moment. Please wait for updates on our website inkchip.net. Thank you!
  13. Admin

    xp 6100

    Hello! Unfortunately, we don’t have chipless firmware for your printer model.
  14. Hello! You can check the data on the printer box, you may have all the data written there.
  15. Hello! Please write to our support team support@inkchip.net and they will send you the code again.
  16. Hello! About this issue, we have already replied to you on forum. Thank you!
  17. Hello! Please take a screenshot of the error and send it to our support team support@inkchip.net with your order number. Thank you!
  18. Hello! Make sure that Microsoft Visual C++ x64 and x86 packages are version 2017-2022, but not earlier. Make sure the program is reloaded and no longer hangs.
  19. Olá! Certifique-se de que os pacotes Microsoft Visual C++ x64 e x86 sejam da versão 2017-2022, mas não anterior. Certifique-se de que o programa seja recarregado e não trave mais.
  20. Have you installed the firmware in normal mode with using USB cable?
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