Kathryn 0 Posted June 2, 2021 I have tried multiple times to install firmware with same results. At 99% completion, I get the following pop-up message: The Printer's firmware was not updated. The firmware update did not complete. Try the following, then click [Retry]. - Ensure that the printer is connected (USB/Wi-Fi/Ethernet) to the computer. - Ensure that the printer is powered on. Click [Retry] to perform the update again Click [next] to continue processing. There are no error codes. I am using Windows 7. I can see the printer so it is clearly plugged in and turned on. It is connected USB to the computer. Quote Share this post Link to post Share on other sites
Admin 17 Posted July 9, 2021 Hi! What is your printer model? I’ll send you the new instructions Quote Share this post Link to post Share on other sites
Rural OZ 0 Posted August 10, 2021 I have the same problem with my XP-15000 with Epson firmware 20.42.NW14L14 I have tried 6 times to install firmware with same results: At 99% completion, I get the following pop-up message: The Printer's firmware was not updated. The firmware update did not complete. Try the following, then click [Retry]. - Ensure that the printer is connected (USB/Wi-Fi/Ethernet) to the computer. - Ensure that the printer is powered on. Click [Retry] to perform the update again Click [next] to continue processing. There are no error codes. I am using windows 10 Quote Share this post Link to post Share on other sites
Admin 17 Posted August 10, 2021 Hi! Here’s the new firmware: https://inkchip.net/download/INKCHIP.net_Firmware_99_XP15000_v1.rar Try this new instruction: https://www.youtube.com/watch?v=oF0DsDVPT7k Quote Share this post Link to post Share on other sites
Agent-86 0 Posted August 22, 2021 Hi I am have the same problem with an Epson xp-2100 firmware 02.30.MZ01JA. I tried the firmware many times but always get The Printer's firmware was not updated. The firmware update did not complete. I am using windows 10 Quote Share this post Link to post Share on other sites
Sarah 0 Posted August 24, 2021 Hi, I'm having the same issue with Epson WF-7710 on windows 10. Thanks Quote Share this post Link to post Share on other sites
Admin 17 Posted August 26, 2021 On 8/22/2021 at 12:40 PM, Agent-86 said: Hi I am have the same problem with an Epson xp-2100 firmware 02.30.MZ01JA. I tried the firmware many times but always get The Printer's firmware was not updated. The firmware update did not complete. I am using windows 10 https://inkchip.net/download/INKCHIP.net_Firmware_99_XP2100_v1.rar Quote Share this post Link to post Share on other sites
Admin 17 Posted August 26, 2021 On 8/25/2021 at 12:00 AM, Sarah said: Hi, I'm having the same issue with Epson WF-7710 on windows 10. Thanks https://inkchip.net/download/INKCHIP.net_Firmware_99_WF7710_v1.rar Quote Share this post Link to post Share on other sites
Christy 0 Posted August 26, 2021 I am having the same issue with WF-2630. Quote Share this post Link to post Share on other sites
Admin 17 Posted August 28, 2021 On 8/26/2021 at 9:31 PM, Christy said: I am having the same issue with WF-2630. Hi! You should install the firmware in normal mode. Quote Share this post Link to post Share on other sites
Cuckoo 0 Posted August 28, 2021 Hi wf 2630 99%then fails have tried numerous times using nomal method with usb cable. Any help thanks Quote Share this post Link to post Share on other sites
Admin 17 Posted August 30, 2021 Hi! Algorithm for solving the problem: 1. Check and memorize the firmware version of the printer. The firmware version displayed is the original non-update version. 2. Flash printer 99 with InkChip firmware in Firmware Mode. 3. When trying to activate the firmware with the Activation program and the activation code, the program will generate the Reading failed 1. 4. Start flashing the printer 99 again with InkChip firmware in Firmware Mode. When the firmware status in Firmware Mode reaches 100%, and the printer display finishes counting the percentage of the firmware status, you need to pull out the power cable of the printer. 5. Connect the power cable and turn on the printer. Recovery Mode will appear on the display. 6. Flash the printer with Inkchip firmware in Recovery Mode. 7. Check the firmware version of the printer. The firmware version displayed must be different from the non-renewable firmware version. This version is the chipless firmware version of InkChip. 8. Activate chipless firmware with the recovery key. This is just an example of a process, it doesn't matter what model of printer you have. Please watch the video on our official YouTube channel: https://www.youtube.com/watch?v=h7qWYWjMNFQ And after that just ran again the inkchip firmware upload in normal mode. Quote Share this post Link to post Share on other sites
Trbj3300 0 Posted November 4, 2021 I have the epson wf 2850 and doing the same to me Quote Share this post Link to post Share on other sites
Admin 17 Posted November 10, 2021 On 11/4/2021 at 3:03 AM, Trbj3300 said: I have the epson wf 2850 and doing the same to me Hi! Here’s the new instruction: Here’s the new firmware: https://inkchip.net/download/INKCHIP.net_Firmware_99_WF2850_v1.rar Quote Share this post Link to post Share on other sites
Vincent Decasa 0 Posted November 16, 2021 On 8/25/2021 at 5:00 AM, Sarah said: Hi, I'm having the same issue with Epson WF-7710 on windows 10. Thanks Hello, I have the same issue. I also have the same printer model. Any updates on this? Quote Share this post Link to post Share on other sites
Admin 17 Posted November 18, 2021 Hi! Try this new firmware please: https://inkchip.net/download/INKCHIP.net_Firmware_99_WF7710_v1.rar install in the normal mode Quote Share this post Link to post Share on other sites
allenscustomcreations 0 Posted January 7, 2022 I keep getting the error that the software didn't update and have tried the retry and starting over, several times. I am not sure what else to do. I have used the links above for the WF-7720 and that didn't make a difference. Quote Share this post Link to post Share on other sites
Howard 0 Posted January 8, 2022 I have the same problem with my XP-15000 with Epson firmware 20.41.NW99Z9 I have tried 6 times to install firmware with same results: At 99% completion, I get the following pop-up message: The Printer's firmware was not updated. The firmware update did not complete. Try the following, then click [Retry]. - Ensure that the printer is connected (USB/Wi-Fi/Ethernet) to the computer. - Ensure that the printer is powered on. Click [Retry] to perform the update again Click [next] to continue processing. There are no error codes. I am using windows 10 Current F/W ver NW2017 Black ink cartridge is empty, but display is at home screen. Would this stop the update? Quote Share this post Link to post Share on other sites
Admin 17 Posted January 16, 2022 On 1/8/2022 at 5:44 PM, Howard said: I have the same problem with my XP-15000 with Epson firmware 20.41.NW99Z9 I have tried 6 times to install firmware with same results: At 99% completion, I get the following pop-up message: The Printer's firmware was not updated. The firmware update did not complete. Try the following, then click [Retry]. - Ensure that the printer is connected (USB/Wi-Fi/Ethernet) to the computer. - Ensure that the printer is powered on. Click [Retry] to perform the update again Click [next] to continue processing. There are no error codes. I am using windows 10 Current F/W ver NW2017 Black ink cartridge is empty, but display is at home screen. Would this stop the update? Hi, please watch the video guide from our official YouTube channel: https://youtu.be/oF0DsDVPT7k In the video guide it shows that you don't need it to load 100%. When the load gets stuck at 75-85%, that's okay! You will need to pull the cable out at that point and put it back in. Then turn the printer on just using the power button. Quote Share this post Link to post Share on other sites
rampoj 0 Posted January 17, 2022 I have wf-2850 printer and the firmware update with the latest file goes all the way till 99% and then gives the message "firmware not updated". What should I do? File used: https://inkchip.net/download/INKCHIP.net_Firmware_99_WF2850_v1.rar Quote Share this post Link to post Share on other sites
Admin 17 Posted January 17, 2022 6 hours ago, rampoj said: I have wf-2850 printer and the firmware update with the latest file goes all the way till 99% and then gives the message "firmware not updated". What should I do? File used: https://inkchip.net/download/INKCHIP.net_Firmware_99_WF2850_v1.rar Hello! Tell us ,please,what mode did your install firmware in?Normal or updated? Quote Share this post Link to post Share on other sites
Giacomo 0 Posted January 23, 2022 io Epson XP 15000 firmware 20.42.NW07k7 bloccato sul 99% provo a disconecct powercord e ricollegare ma non completa al 100% cosa dovrei fare? THX Quote Share this post Link to post Share on other sites
Admin 17 Posted January 26, 2022 On 1/24/2022 at 1:13 AM, Giacomo said: io Epson XP 15000 firmware 20.42.NW07k7 bloccato sul 99% provo a disconecct powercord e ricollegare ma non completa al 100% cosa dovrei fare? THX Hi! You must install the firmware in normal mode. To install the firmware in normal mode means to use only the power button. Watch this video please: https://youtu.be/oF0DsDVPT7k After that try to activate again Here’s the new firmware: https://inkchip.net/download/INKCHIP.net_Firmware_99_XP15000_v1.rar Quote Share this post Link to post Share on other sites
theskincandyllc@gmail.com 0 Posted January 26, 2022 On 8/10/2021 at 7:17 AM, Admin said: Hi! Here’s the new firmware: https://inkchip.net/download/INKCHIP.net_Firmware_99_XP15000_v1.rar Try this new instruction: https://www.youtube.com/watch?v=oF0DsDVPT7k I am using this firmware link and followed instructions. it has stopped at 99%. It says firmware update completed then it sits for about 5 minutes then I get the firmware could not be updated error screen Quote Share this post Link to post Share on other sites
Admin 17 Posted January 28, 2022 On 1/26/2022 at 11:13 PM, theskincandyllc@gmail.com said: I am using this firmware link and followed instructions. it has stopped at 99%. It says firmware update completed then it sits for about 5 minutes then I get the firmware could not be updated error screen Hi! The uploading process will stuck at 70-80% - it is ok! Open task manager and stop updater process. Printer will blink for about 5-15 minutes - then will power OFF. Now power on the printer - chipless firmware is installed in your printer! Quote Share this post Link to post Share on other sites
