Does firmware update need to be switched off?

[Warwick 0]

If I update a printer with your new firmware, can a connected user (in a small office shared printer setup) accidently overwrite the 'nochip' firmware by allowing the Epson standard printer drivers to do a 'update check' or is this facility disabled on the printer by your new firmware? I'd like to install updated printers in a couple of offices without relying on the staff to not mess things up with the new printers / firmware? I realise I can set the printer drivers to not check, but I cant keep every PC under my control. Thanks in advance.

[Admin 17]

Hi!
After installing chipless firmware, be sure to turn off the automatic printer update in the settings!
Otherwise you will lose the firmware.

[Warwick 0]

You mean settings in the Windows driver? My question clearly asks whether it is possible to prevent unskilled/ clueless users from needing to do this - ie with a setting on the printer. Is this possible?

 

[Admin 17]

You must turn off the automatic printer update in the settings on your computer to avoid unwanted firmware updates

[Tonez 1]

On 4/16/2021 at 9:33 AM, Warwick said:

If I update a printer with your new firmware, can a connected user (in a small office shared printer setup) accidently overwrite the 'nochip' firmware by allowing the Epson standard printer drivers to do a 'update check' or is this facility disabled on the printer by your new firmware? I'd like to install updated printers in a couple of offices without relying on the staff to not mess things up with the new printers / firmware? I realise I can set the printer drivers to not check, but I cant keep every PC under my control. Thanks in advance.

This your question

Then Answer

Hi!
After installing chipless firmware, be sure to turn off the automatic printer update in the settings!
Otherwise you will lose the firmware.

And you say this

You mean settings in the Windows driver? My question clearly asks whether it is possible to prevent unskilled/ clueless users from needing to do this - ie with a setting on the printer. Is this possible?

I hope your unskilled/ clueless workers  do indeed cost you money lots of money