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I have explained my problem to customer service in detail  and sent pics I have To printers the one with inkchip on it not Printing I have to of the same printer the other works fine printer number 1 works perfectly to when I take out inkchip so inkchip is the problem after waiting to get a response for half a day inkchip ask did I try both of them I told them everything sent them pics and they still don’t get it

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