ET-4500

[Pedro Henriques 0]

Hi

 

I've buy a WIC key for my Epson ET-4500.

When I run as administrator and choose to reset the counter, the applicaction cannot connect to the printer. I dont have any antivirus, the printer are setted up by usb cable to the PC.

And after I close the program, I try to reset the counter and i got an error "Activation key already used".

 

Can you help me, please?

 

 

Thanks,

Pedro Henriques

 

[Admin 16]

Hello!

Please tell me your order number and printer model. Also, send me the screenshot of the error so I can help you. Did you install the Microsoft Visual C++ x64 and x86 2017-2022 packages? If so, please send me the screenshot from the download menu so I can see the exact date and time of packages and WIC reset utility were installed.

Thanks!