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Jessica31284

WF2850 Won't fully update gets to 99% and then says update failed

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I followed all the steps I get the firmware to 99% and then it says failed, My activation code is reading that it cant be rexcognized and I dont know what to do at this point

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In which mode did you install the firmware? In normal mode or update mode?

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What means normal mode or update mode? We are installing like on your video. 

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In the video guide it shows that you don't need it to load 100%. When the load gets stuck at 75-85%, that's okay! You will need to pull the cable out at that point and put it back in.

Then turn the printer on just using the power button.

Watch the video please:

 

https://youtu.be/oF0DsDVPT7k

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I am having similar issues. I used the above video for reference. The installation gets to 99% before the error code pops up. 
 

-the usb cable is not connected

- the wi-fi Ethernet connection to your printer was lost.

the printer is powered off.

i am using a usb cable. I do not have the printer(espon xp15000) connected to the wifi.

the print is on. But was idle so the screen did power down.

thank you in advance for any recommendations. 

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Watch the video please:

In the video guide it shows that you don't need it to load 100%. When the load gets stuck at 75-85%, that's okay! You will need to pull the cable out at that point and put it back in.

 

Then turn the printer on just using the power button.

 

Watch the video please:

 

 https

https://youtu.be/oF0DsDVPT7k

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