Provided Key is already Used

[Esnault 0]

Order: 390094
Hello,
I just bought a key. I associated my Epson, XP-520 printer and when I entered the key and validated, the program did not respond. I had to restart my computer. Once turned on again, I restart InkChip WIC, it asks me again for the key to reset, but when I put it, it tells me "Provided Key is already Used", and the counter has not been set to 0. Thank you in advance for your return.

[Admin 17]

Hi!

Make sure that you have you installed Microsoft C++ packages as it was written in the instruction.