Firmware Update to 99% then says 'not updated'

[Jeffboy 0]

After the Firmware Update process reached 99%, a message pops up "The printer's firmware was not updated". Regarding the troubleshooting listed, everything was followed, but after the 8th time, it is still the same

For the Epson WP-4730, i downloaded Firmware_99_WF4790_v1
On the Firmware Update Program, the version shows 30.74.CM99Z9
 

Please help

[acme 0]

I have exactly the same issue.  Waiting on a reply.

 

[dragonrage173 0]

i guess after they take our money they don't care. have the same problem

[dragonrage173 0]

well after quite a few tries i just put my printer in recovery mode and the firmware installed with no problems. so i recommend you look up how to put the printer in recovery mode then do the firmware install 

Edited February 23, 2022 by dragonrage173

[Admin 17]

Hi!

Your original firmware cannot be downgraded to earlier versions, and our chipless firmware is an earlier version.  

 

Basic concepts of the solution: 

 

- Standard InkChip firmware. Chipless firmware, which must be loaded into the printer using Firmware Mode. 

- 99 InkChip firmware. Chipless firmware, which must be loaded into Normal Mode. 

- Firmware Mode - special mode for updating printer firmware, which is activated when a certain buttons combination is pressed. 

- Normal Mode - normal mode of operation of the printer, simple switching on the printer with the power button.  

 

Algorithm for solving the problem: 

 

1. Check and memorize the firmware version of the printer. The firmware version displayed is the original non-update version. 

2. Flash printer 99 with InkChip firmware in Firmware Mode. 

3. When trying to activate the firmware with the Activation program and the activation code, the program will generate the Reading failed 1. 

4. Start flashing the printer 99 again with InkChip firmware in Firmware Mode. When the firmware status in Firmware Mode reaches 100%, and the printer display finishes counting the percentage of the firmware status, you need to pull out the power cable of the printer. 

5. Connect the power cable and turn on the printer. Recovery Mode will appear on the display. 

6. Flash the printer with Inkchip firmware in Recovery Mode. 

7. Check the firmware version of the printer. The firmware version displayed must be different from the non-renewable firmware version. This version is the chipless firmware version of InkChip. 

8. Activate chipless firmware with the key.

 

 

This is just an example of a process, it doesn't matter what model of printer you have. Please watch the video on our official YouTube channel: https://www.youtube.com/watch?v=h7qWYWjMNFQ  

And after that just ran again the inkchip firmware upload in normal mode.

[amanda.speed0@gmail.com 0]

I got everything downloaded and installed and no ink when printing. Any suggestions?

[amanda.speed0@gmail.com 0]

1 hour ago, Rachel said:

I have tried 10 times and the firmware seems like its installing until the printer restarts.. then it says my ink cartridges are not in properly even if I take them out. Then says it couldn't be installed... about ready to give up.. what a waste of money

 

On 2/13/2022 at 4:10 PM, Brittany said:

I have xp-4105 it’s the only printer on my computer as the computer is brand new along with the printer. It will not show up on the activation list to put the code in. 

 

On 2/22/2022 at 7:46 PM, dragonrage173 said:

well after quite a few tries i just put my printer in recovery mode and the firmware installed with no problems. so i recommend you look up how to put the printer in recovery mode then do the firmware install 

 

[Admin 17]

Here are some possible reasons why your printer prints blank forms after activating the firmware: 

https://youtu.be/my58sHb9z5k