Xp-15000 Activation Program Fails

[Manny 0]

I've had such a frustrating experience with this chipless firmware installation.

Your written instructions state that the firmware version on the printer should change after the chipless firmware has been loaded. However, that's not happening and your support team mentioned to go ahead and activate. I wasn't convinced at first, but after watching some youtuber's videos, I decided to try the activation.

But now this is what's happening with the activation program:

It's printing unreadable text. How do I get past this?

Also, how can I know for certain that the chipless firmware is loaded? Is there not a way to confirm it before trying the activation - as that requires a key purchase.

[Manny 0]

Okay, I solved it. This is what worked for me.

I purchased my XP-15000 printer in January 2022. My firmware version was NW07K7.

 

1 - Turn off printer

2 - Press STOP, LEFT, DOWN, and POWER to enter firmware mode

3 - Flash INKCHIP firmware (NW99Z9) to 100%

4 - Unplug the power

5 - Plug the power and turn on. Printer enters Recovery mode

6 - Flash the INKCHIP firmware again

7 -  Printer shutdown by itself after reaching 100%

8 - Turn on printer and run INKchip activation program

9 - Immediately click the ????? button on the top left of activation program window (I believe this stops the scanning)

10 - Hit refresh and wait a few minutes to see if the printer populates in the drop-down box

11 - Once it's available, purchase the key online

12 - Click on "Activate online"

13 - Paste the code and activate!

 

Those are the instructions that worked for me. Your experience may be different. 

Edited February 1, 2022 by Manny

[Admin 17]

19 hours ago, Manny said:

Хорошо, я решил это. Это то, что сработало для меня.

Я купил свой принтер XP-15000 в январе 2022 года. Моя версия прошивки была NW07K7.

 

1 - Выключить принтер

2 - Нажмите STOP, LEFT, DOWN и POWER, чтобы войти в режим прошивки.

3 -  Прошить прошивку INKCHIP  (NW99Z9) до 100%

4 - Отключите питание

5 - Подключите питание и включите. Принтер переходит в режим восстановления

6 - Повторно прошить  прошивку INKCHIP 

7 - Принтер выключается сам по себе после достижения 100%

8 - Включите принтер и запустите программу активации INKchip.

9 - Немедленно нажмите кнопку ????? кнопка в левом верхнем углу окна программы активации (думаю, это останавливает сканирование)

10. Нажмите «Обновить» и подождите несколько минут, чтобы увидеть, заполняется ли принтер в раскрывающемся списке.

11 - Как только он станет доступен, купите ключ онлайн.

12 - Нажмите «Активировать онлайн»

13 - Вставьте код и активируйте!

 

Это инструкции, которые работали для меня. Ваш опыт может быть другим. 

Hi!
The thing is that the firmware for this model cannot be installed in update mode. Only in normal mode as the instructions on the website say or in recovery mode as you say.

[morris 0]

i did all those steps but i bought code 3 days prior could tht be it

 

[Admin 17]

20 hours ago, morris said:

i did all those steps but i bought code 3 days prior could tht be it

 

Hi!

Our keys don’t have an expiration date.

[Gemini 0]

I just tried this solution and the activation still failed.

1 - Turn off printer ✔️

2 - Press STOP, LEFT, DOWN, and POWER to enter firmware mode ✔️

3 - Flash INKCHIP firmware (NW99Z9) to 100% ✔️

4 - Unplug the power ✔️

5 - Plug the power and turn on. Printer enters Recovery mode When I turned it back on, it did not enter recovery mode.

6 - Flash the INKCHIP firmware again Went ahead and turned off and put into recovery mode again to install firmware.

7 -  Printer shutdown by itself after reaching 100% The printer did not shutdown by itself.

8 - Turn on printer and run INKchip activation program 

9 - Immediately click the ????? button on the top left of activation program window (I believe this stops the scanning)

10 - Hit refresh and wait a few minutes to see if the printer populates in the drop-down box

11 - Once it's available, purchase the key online

12 - Click on "Activate online"

13 - Paste the code and activate!  Activation still had an error

 

Those are the instructions that worked for me. Your experience may be different.