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HIEU

XP-15000 error when it loading 99% Please help

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It error when it loading 99% Please help

When i update firmware . it stop and error when 99%
Please see pictures

 

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Posted (edited)

also error on Activate

"Activation Code Can Not Be Recognize"

 

 

Edited by HIEU

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Please watch the video guide from our official YouTube channel:

 

 

In the video guide it shows that you don't need it to load 100%. When the load gets stuck at 75-85%, that's okay! You will need to pull the cable out at that point and put it back in.
Then turn the printer on just using the power button.

You are inserting the key in the wrong place. You need to click the "activate online" button and insert the key in the pop-up window.

 

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