Activation does not work with epson 5710

[Hany 0]

After updating the firmware, I tried to activate the WF 5710 printer online (according to instructions) using the activation code you provided , but it give (READ FAILD ) message

[Admin 17]

Hi!

Which mode have you updated firmware in?

[Luis Aguiar 0]

I also tried to update the firmware using both download firmware mode and normal mode. 

Just after buying the printer and before initialize it I installed inkchip firmware and restart the printer and I got a scanner error and I could not use the printer. 

As far as I read it's about new components in scanner's printer. 
So I reinstalled (downgraded) original firmware CU10L3 and now I'm waiting for a new version to work. 

 

HOPE you can solve it soon. 

 

TKS

[Admin 17]

57 minutes ago, Luis Aguiar said:

I also tried to update the firmware using both download firmware mode and normal mode. 

Just after buying the printer and before initialize it I installed inkchip firmware and restart the printer and I got a scanner error and I could not use the printer. 

As far as I read it's about new components in scanner's printer. 
So I reinstalled (downgraded) original firmware CU10L3 and now I'm waiting for a new version to work. 

 

HOPE you can solve it soon. 

 

TKS

Hi!
What is your printer model? What is your order number?

[Luis Aguiar 0]

3 hours ago, Admin said:

Hi!
What is your printer model? What is your order number?

I have a Epson Workforce Pro WF-C5710 and my order number is 183632. 
Just saw another post with the issue: 

Is there any prediction for solving it?

Edited August 6, 2021 by Luis Aguiar

[Azangarito 0]

Tengo problema para instalar el firmware, me sale error cuando quiero activar

Mi Pedido #196762] (agosto 9, 2021)

 

[Admin 17]

¡Buena tarde! Adjunta la foto de nuevo por favor ahora no quiero decir nada