Kathryn 0 Posted June 2, 2021 I have tried multiple times to install firmware with same results. At 99% completion, I get the following pop-up message: The Printer's firmware was not updated. The firmware update did not complete. Try the following, then click [Retry]. - Ensure that the printer is connected (USB/Wi-Fi/Ethernet) to the computer. - Ensure that the printer is powered on. Click [Retry] to perform the update again Click [next] to continue processing. There are no error codes. I am using Windows 7. I can see the printer so it is clearly plugged in and turned on. It is connected USB to the computer. Quote Share this post Link to post Share on other sites
Iceman 0 Posted September 25, 2021 same thing happening with me WF 2850 Quote Share this post Link to post Share on other sites
JAshleyM 0 Posted October 28, 2021 I am having the same issue with the 2830 i wonder if anyone has figured it out yet Quote Share this post Link to post Share on other sites
Admin 17 Posted October 29, 2021 Hi! Which mode (normal or update) have you been trying to install the firmware in? Quote Share this post Link to post Share on other sites
Ceekaye89 0 Posted December 25, 2021 (edited) I am having the same issue, 99% & fail I've watched YouTube ect. Activation key worked fine. I have epson wf 2830 Edited December 25, 2021 by Ceekaye89 Quote Share this post Link to post Share on other sites
mightymel 0 Posted December 25, 2021 Epson WF-7720. Wont go past 99%. I clicked retry and it started transmitting again but also printing gibberish on endless sheets. Now its stuck on 28%. Not sure what else to try. Quote Share this post Link to post Share on other sites
hnet999 0 Posted December 29, 2021 same problem, seems many have the same problem. I feel I got ripped off Quote Share this post Link to post Share on other sites
Admin 17 Posted January 1, 2022 On 12/29/2021 at 10:09 PM, hnet999 said: same problem, seems many have the same problem. I feel I got ripped off You should convince that you install the chipless firmware in NORMAL mode instead of UPDATE mode. Please read the instruction from our website carefully: https://inkchip.net/download/INKCHIP Instruction Method 14 (for 99 firmware).pdf Also, please watch the video guide from our official YouTube channel: https://youtu.be/oF0DsDVPT7k Let me know the result! If it will be any troubles,write us! Thank you! Quote Share this post Link to post Share on other sites