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INKCHIP - Chipless & Adjustment Program Solution

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I have tried multiple times to install firmware with same results.

At 99% completion, I get the following pop-up message:

 

The Printer's firmware was not updated.

The firmware update did not complete. Try the following, then click [Retry].

- Ensure that the printer is connected (USB/Wi-Fi/Ethernet) to the computer.

- Ensure that the printer is powered on.

 

Click [Retry] to perform the update again

Click [next] to continue processing.

There are no error codes.

I am using Windows 7.

 

I can see the printer so it is clearly plugged in and turned on.

It is connected USB to the computer.

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