Communication failed - 10092

[Joe 0]

While attempting to activate, I get error message: Communication failed - 10092

 

Screen Capture

[Joe 0]

Order number #68251

[Joe 0]

I noticed that firmware version on the site was 1_2. I previously installed and activated version 1_1. But now I can't get it to activate my printer firmware no matter which version I use.

Edited April 24, 2021 by Joe
Spelling error

[Joe 0]

I noticed that firmware version on the site was 1_2. I previously installed and activated version 1_1. But now I can't get it to activate my printer firmware no matter which version I use.

[Admin 6]

Hi!

About this issue we have replied to you on email.

[Joe 0]

I don't see any emails from inkchip in my inbox or spam folder. 

[Joe 0]

I'm still awaiting a response from you. I see nothing in my email from inkchip.