Where is my code?

[Mitchell 0]

I payed and received a confirmation email with a download link to get my activation key but when I download, all I get is an image of the Epson logo with the filename written in Russian. 

I've attempted to use this filename as my activation key but it doesn't work. 

This is a very negative experience and I would like to receive what I payed for asap. 

 

My order number is 14736

 

 

[Admin 16]

Hi! Your key is in your email. Please check your incoming messages. We ship the keys within 24 hours after the purchase.