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On 2/12/2024 at 5:21 PM, kaj4life22@gmail.com said:

when i open the program i can only click read ink, not allowed to click reset. when i click read, it just spins, then not responding at the top


Make sure that Microsoft Visual C++ x64 and x86 packages are version 2017-2022, but not earlier. Make sure the program is reloaded and no longer hangs. 

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