kaj4life22@gmail.com 0 Posted February 12 when i open the program i can only click read ink, not allowed to click reset. when i click read, it just spins, then not responding at the top Quote Share this post Link to post Share on other sites
Admin 17 Posted February 13 On 2/12/2024 at 5:21 PM, kaj4life22@gmail.com said: when i open the program i can only click read ink, not allowed to click reset. when i click read, it just spins, then not responding at the top Hello! Make sure that Microsoft Visual C++ x64 and x86 packages are version 2017-2022, but not earlier. Make sure the program is reloaded and no longer hangs. Quote Share this post Link to post Share on other sites