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paopen

SAMSUNG CLP-365: how to get the firmware without printing a report

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Dear Sir/Madame,

I got a SAMSUNG CLP-365 from a friend of mine.
The printer is now equiped with not original toner and it doesn't print.
For obvious reasons I don't want to buy original toner.
I want to fix the chip error but I don't know the printer firmware since it doesn't print anymore with the not original toner.
Is it possible to know the firmware of the printer without printing a diagnostic report?
Or is there some different solution to fix the chipset?
Thanks in advance,
Paolo

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9 hours ago, paopen said:

Dear Sir/Madame,

I got a SAMSUNG CLP-365 from a friend of mine.
The printer is now equiped with not original toner and it doesn't print.
For obvious reasons I don't want to buy original toner.
I want to fix the chip error but I don't know the printer firmware since it doesn't print anymore with the not original toner.
Is it possible to know the firmware of the printer without printing a diagnostic report?
Or is there some different solution to fix the chipset?
Thanks in advance,
Paolo

Hello!
You can check the data on the printer box, you may have all the data written there.

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