paopen 0 Posted December 13, 2023 Dear Sir/Madame, I got a SAMSUNG CLP-365 from a friend of mine. The printer is now equiped with not original toner and it doesn't print. For obvious reasons I don't want to buy original toner. I want to fix the chip error but I don't know the printer firmware since it doesn't print anymore with the not original toner. Is it possible to know the firmware of the printer without printing a diagnostic report? Or is there some different solution to fix the chipset? Thanks in advance, Paolo Quote Share this post Link to post Share on other sites
Admin 17 Posted December 13, 2023 9 hours ago, paopen said: Dear Sir/Madame, I got a SAMSUNG CLP-365 from a friend of mine. The printer is now equiped with not original toner and it doesn't print. For obvious reasons I don't want to buy original toner. I want to fix the chip error but I don't know the printer firmware since it doesn't print anymore with the not original toner. Is it possible to know the firmware of the printer without printing a diagnostic report? Or is there some different solution to fix the chipset? Thanks in advance, Paolo Hello! You can check the data on the printer box, you may have all the data written there. Quote Share this post Link to post Share on other sites