anniemc64@gmail.com 0 Posted December 1, 2023 I cannot get inkchip to recognize my epson xp 15000. I can get to step 5 but it will never recognize my printer. I have it hooked to my computer via usb. I have powered down, restarted, removed and reinstalled and nothing. Any ideas to help me? Quote Share this post Link to post Share on other sites
Admin 17 Posted December 2, 2023 23 hours ago, anniemc64@gmail.com said: I cannot get inkchip to recognize my epson xp 15000. I can get to step 5 but it will never recognize my printer. I have it hooked to my computer via usb. I have powered down, restarted, removed and reinstalled and nothing. Any ideas to help me? Hello! This might be because there are too many printers on “Devices and printers” menu. That’s what might help you: turn off your printer, go to PC and remove all printers that may be in "Devices and Printers" menu, then turn your printer on, then open the software again and it might appear normally. Quote Share this post Link to post Share on other sites