Printer not printing white

[Erin 0]

I have converted my epson xp 15000 to chipless with this software. I can print all colors except white. I have performed several nozzles checks and it does not print white ever. My printer has never worked with the white ink. I have also cleaned the print head several times. When I use the shoe shine method I get white ink on my paper towel but it still will not print white. I put my white ink in my red and grey cartridges and have made sure they are set correctly in the cadklink software. Please help. 

[Admin 16]

On 10/24/2023 at 3:37 AM, Erin said:

I have converted my epson xp 15000 to chipless with this software. I can print all colors except white. I have performed several nozzles checks and it does not print white ever. My printer has never worked with the white ink. I have also cleaned the print head several times. When I use the shoe shine method I get white ink on my paper towel but it still will not print white. I put my white ink in my red and grey cartridges and have made sure they are set correctly in the cadklink software. Please help. 

Hello!
Please watch this video please, it might help you: https://youtu.be/my58sHb9z5k

[Maxxx 0]

I have the same  problem 
So I converted  my xp 15000 to dtf with  C.I.S ...
But I was able  to print the white   all four other colors print when my nozzle  check but not the white..
Can it be  the wrong  type  of  white..
Or any suggestions?

[Admin 16]

2 hours ago, Maxxx said:

I have the same  problem 
So I converted  my xp 15000 to dtf with  C.I.S ...
But I was able  to print the white   all four other colors print when my nozzle  check but not the white..
Can it be  the wrong  type  of  white..
Or any suggestions?

Hello!

If this video didn't help you, you can write to our support team: support@inkchip.net