activation problem wf-2750

[Tazfan 0]

The drop down menu for printer selection the drop down screen is blank.  I also get a box in another language that asks me to click ok.

 

 

[Admin 16]

22 hours ago, Tazfan said:

The drop down menu for printer selection the drop down screen is blank.  I also get a box in another language that asks me to click ok.

 

 

This might be because there are too many printers on devices and printers. That’s what might help you: close the Activator Software, turn off your printer, go to PC and remove all printers that may be in "Devices and Printers", then turn your printer on and it will install again, then open the launcher software again and it might appear normally.

[Tazfan 0]

I loaded the firmware and the printer is stuck saying sum EBAE/706b  ver jp0212/13.10

and cant be powered down.

[Admin 16]

51 minutes ago, Tazfan said:

I loaded the firmware and the printer is stuck saying sum EBAE/706b  ver jp0212/13.10

and cant be powered down.

Hello!

Make sure you have installed firmware successfully. Please try to reinstall sofrware.