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Mbrondel

Accidently updated firmware when installing printer

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I accidently updated my firmware on my Epson WF-7310 and now it will not read my ink cartridges.  I tried uninstalling everything on my laptop and have been trying to find the "downgraded" firmware to bring it back to factory settings but I am not having much luck.  I thought I found the correct firmware but it is still not working (unless I am doing something wrong).  Help! I am at a loss, I've been told it is possible to get the firmware back to factory setting but I can not figure it out, my printer is stuck on the "replace ink cartridges" screen and I cant get it off.

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Hello!

Could you please tell me your order number. Also send me a screenshot of the error, so I can help you. 

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