Epson XP-15000 Printer Not Being Found

[maranda 0]

When I open the firmware downloader I get to step 5 and my printer isn't found through the USB. It will find it through wi-fi but the installer doesn't work through the wi-fi connection. I am in normal mode, I have read a ton of the other forums and got no where. I NEED HELP

[Admin 17]

On 6/12/2023 at 11:26 PM, maranda said:

When I open the firmware downloader I get to step 5 and my printer isn't found through the USB. It will find it through wi-fi but the installer doesn't work through the wi-fi connection. I am in normal mode, I have read a ton of the other forums and got no where. I NEED HELP

Hello!

Make sure you used a usb cable when installing the firmware and have a stable internet,are you?

 

Go to the menu devices and printers and check if the computer sees the connection to the printer.

[maranda 0]

Printer connects to the computer just done using a USB cable the firmware installer just won’t find it. I can’t install the firmware because it doesn’t find my printer using the USB CABLE. Like I said in my original post! 

[brus0990@gmail.com 0]

Hello. My XP 15000 is apparently in recovery mode - the start button blinks, but the firmware does not see the printer. what can be done to flash it?

[Admin 17]

On 11/11/2023 at 8:35 AM, brus0990@gmail.com said:

Hello. My XP 15000 is apparently in recovery mode - the start button blinks, but the firmware does not see the printer. what can be done to flash it?

You should convince that installed the Chipless Firmware in NORMAL mode instead of UPDATE mode.

Please read the instruction from our website carefully:

https://inkchip.net/download/INKCHIP Instruction Method 14 (for 99 firmware).pdf

Also, please watch the video guide from our official YouTube channel:

https://youtu.be/oF0DsDVPT7k

Let me know the result!

Thank you!

[brus0990@gmail.com 0]

irmware 99 does not see the printer at all. Other 32-bit firmware sees the printer, but does not update - I followed the video and turned the printer off and on, used the task manager - removed the task for the printer and rebooted the computer - but this did not help.