Epson XP-15000 Printer Not Being Found

[maranda 0]

When I open the firmware downloader I get to step 5 and my printer isn't found through the USB. It will find it through wi-fi but the installer doesn't work through the wi-fi connection. I am in normal mode, I have read a ton of the other forums and got no where. I NEED HELP

[Admin 12]

On 6/12/2023 at 11:26 PM, maranda said:

When I open the firmware downloader I get to step 5 and my printer isn't found through the USB. It will find it through wi-fi but the installer doesn't work through the wi-fi connection. I am in normal mode, I have read a ton of the other forums and got no where. I NEED HELP

Hello!

Make sure you used a usb cable when installing the firmware and have a stable internet,are you?

 

Go to the menu devices and printers and check if the computer sees the connection to the printer.

[maranda 0]

Printer connects to the computer just done using a USB cable the firmware installer just won’t find it. I can’t install the firmware because it doesn’t find my printer using the USB CABLE. Like I said in my original post!