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15 hours ago, Dve said:

I have the same problem, help!

Please specify your printer model and which mode did you install the firmware in.

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On 4/1/2023 at 11:29 AM, PeterPeter said:

I have the same problem too. 
XP-15000 printer. normal model.  Order502681  USB connect and Windows 10 /11 

You should install the Chipless Firmware in NORMAL mode instead of UPDATE mode.

Please read the instruction from our website carefully:

https://inkchip.net/download/INKCHIP Instruction Method 14 (for 99 firmware).pdf

Also, please watch the video guide from our official YouTube channel:


Let me know the result!
Thank you!

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