Will not activate online XP15000

[DRMDazzle 0]

I completed the firmware step but now it is saying error one when I try to activate online. Please help. Thank you 

Edited January 26 by DRMDazzle
Added the type of printer

[Admin 10]

On 1/26/2023 at 2:20 AM, DRMDazzle said:

I completed the firmware step but now it is saying error one when I try to activate online. Please help. Thank you 

 

Hello!

You should install the Chipless Firmware in NORMAL mode instead of UPDATE mode.

 

Please read the instruction from our website carefully:

 

https://inkchip.net/download/INKCHIP Instruction Method 14 (for 99 firmware).pdf

 

Also, please watch the video guide from our official YouTube channel:

 

https://youtu.be/oF0DsDVPT7k

 

Let me know the result!

Thank you!"