melindalucio24@gmail.com 0 Posted November 7, 2022 I downloaded the firmware and then I go in and downloaded the activation and my printer never showed up in the drop down bar and it’s blank. Quote Share this post Link to post Share on other sites
Admin 17 Posted November 8, 2022 On 11/7/2022 at 8:47 AM, melindalucio24@gmail.com said: I downloaded the firmware and then I go in and downloaded the activation and my printer never showed up in the drop down bar and it’s blank. Hello! Make sure you used a usb cable when installing the firmware and have a stable internet,are you? Go to the menu devices and printers and check if the computer sees the connection to the printer. Please send a screenshot, if possible. Quote Share this post Link to post Share on other sites