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When I try to install the firmware it says files not found. In another window it asks for the code and serial and says the code not found. What do I need to do?

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23 hours ago, Mkmills2 said:

When I try to install the firmware it says files not found. In another window it asks for the code and serial and says the code not found. What do I need to do?

Hello,

You should turn the antivirus off before installing the firmware. Also use WinRAR in order to extract the file. 

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