Sublime_Vizion

If you are talking about the firmware I tried both putting the printer into firmware mode and also doing the partial install and unplugging the printer mid way through.

I Deleted the printer from "Devices and Printers" and I also deleted all folders and files from my C: drive.

Pretty sure it is the Chipless Software because if I update the firmware the printer works fine, If I downgrade the firmware but do not activate the chipless software the printer works fine, only after I activate the chipless software does the printer print blank and give me this error. It's a 100% brand new printer using Epson OEM ink cartridges. If it was a hardware failure then it would print blank and error out regardless of what firmware the printer is using.

Tried this and it still prints blank pages and error 031002.

I was sent this in another post (Below) but now it allows me to downgrade the firmware, activate the key, but it prints blank pages and gives me an error "031002". When I get that error It won't let me do anything except power off the printer. Online it says "Error 031002" is because of overheating of either the board or printhead but it has something to do with the chipless software because if I either update the firmware back to the latest version or downgrade the firmware but do not activate the chipless software the printer works fine. Hope you guys get a better outcome then me but it looks like I wasted $60 and will have to hopefully wait till they make an auto reset chip for this printer.... Please try this new file for you. https://inkchip.net/download/INKCHIP.net_Firmware_99_XP15000_v1.rar 1) Upload firmware which I sent 2) Switch on in normal mode(!!!!) just turn on button . - dont put printer in Program Update mode. (no need to press few buttons while turn on the printer) The uploading process will stuck at 70-80% - it is ok! Open task manager and stop updater process. Printer will blink for about 5-15 minutes - then will power OFF. Now power on the printer - chipless firmware is installed in your printer!

Hello???

I'm still getting error 031002. I really appreciate all the help. Do you have anything else we should try to do?

I tried that and unfortunately it does not work. I'm pretty sure it has something to do with the Chipless Software. If I downgrade the firmware the printer works flawlessly but as soon as I activate the chipless software then it will print blank pages and after a few seconds it will stop and give me the printer error.

Installed Firmware, Activated Key, chipless is working but the printer is printing blank pages. 100% sure it has nothing to do with the cartridges so it can only be either the firmware downgrade or the chipless software. How do I fix this? I paid the $60 for the key because I was able to do the firmware but now its useless! HELP!!!!!!

Re: [Ink chip]: New order #5763

Thank you for the reply. Yes, the error code "031002" is either printhead or board overheating. I'm using a PC Windows 10 Home 64bit.

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Hello, Done firmware downgrade and activation. When I print the pages come out blank and during or after the first page I get error 031002. From what I've read, this error has something to do with the print head overheating. This does not happen when I go back to the updates firmware. ANy help is much appreciated. Thanks you!

Okay so I reinstalled the firmware and it prints now but no ink is coming out. Any help?

Epson XP-15000. I was able to install the firmware and do the activation code but now when I try to print anything my printer gives me error code:031002