maranda

I am on step 6 of the firmware installation and it is stuck on "waiting for the printer to restart". what do i need to do at this point? it has literally been waiting on the printer to restart for 20 minutes now and nothing is happening?

After tons of research and youtube videos watched I finally found the solution for the xp-15000 not being found by the usb cable on the firmware installer. This video seriously saved me from returning this printer or throwing it out a window. the

Printer connects to the computer just done using a USB cable the firmware installer just won’t find it. I can’t install the firmware because it doesn’t find my printer using the USB CABLE. Like I said in my original post!

When I open the firmware downloader I get to step 5 and my printer isn't found through the USB. It will find it through wi-fi but the installer doesn't work through the wi-fi connection. I am in normal mode, I have read a ton of the other forums and got no where. I NEED HELP