Patti 0 Posted April 29, 2022 Hi Purchased the activation code for the xp 15000 however the firmware file is not available - error file not found. Please help. Quote Share this post Link to post Share on other sites
Admin 17 Posted April 30, 2022 On 4/29/2022 at 2:11 AM, Patti said: Hi Purchased the activation code for the xp 15000 however the firmware file is not available - error file not found. Please help. Hello! To extract a file you need to use any archiver. For example, WinRAR or other unzipping program. Quote Share this post Link to post Share on other sites
Ratna 0 Posted May 1, 2022 I'm getting the same error after purchase. Has there been a solution? without the file the activation key is pointless. Quote Share this post Link to post Share on other sites
Admin 17 Posted May 3, 2022 On 5/1/2022 at 4:27 AM, Ratna said: I'm getting the same error after purchase. Has there been a solution? without the file the activation key is pointless. To extract a file you need to use any archiver. For example, WinRAR or other unzipping program. Quote Share this post Link to post Share on other sites
