lacey 0 Posted February 28, 2022 when i paste my activation code it said it could not be recognized Quote Share this post Link to post Share on other sites
kmingie 0 Posted March 2, 2022 (edited) same with me. I even bought a new code and still not working! Can anyone help? Edited March 2, 2022 by kmingie Quote Share this post Link to post Share on other sites
Admin 17 Posted March 12, 2022 On 3/2/2022 at 8:44 PM, kmingie said: same with me. I even bought a new code and still not working! Can anyone help? Good afternoon! You are inserting the key in the wrong place. You need to click the "activate online" button and insert the key in the pop-up window. Quote Share this post Link to post Share on other sites
BBling 0 Posted May 7, 2022 When I put the activation code in the box, it says communication lost. Can you help! Quote Share this post Link to post Share on other sites
Admin 17 Posted May 7, 2022 Hello! Make sure you used a usb cable when installing the firmware and have a stable internet. Quote Share this post Link to post Share on other sites